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January 2024 by Joe Sitter
I needed a warranty replacement of a part that I'd purchased at another AAP store, way on the other side town two weeks earlier. The counter guy helped me buy a new one and then return the bad one for a refund later that day. As smoothly as possible. They usually have top-quality parts in stock at convenient locations, even on Sunday.
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December 2023 by Htiek Okram
Terrible
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October 2023 by Lorie Mazza
Great service.
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September 2023 by Jacquelyn Bryant
I came in on May 25 and purchased a battery. Not only did she take awhile to put it on but I have not received my core refund. My battery also died today.
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July 2023 by Jesse Labrecque
You should put no return or refund stickers or signs on or above things that can't be returned. I spent $50 on A/C refrigerant and it wasn't the issue, would've been no problem but now I can't return the can that I barely used and was basically full. What a waste
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May 2023 by Bill H.
My car battery was dying and other stores said it was fine. Well it wasn't! John Endres and his team, including Junior diagnosed the issue, found it was under warranty and got us going quickly. This place gets five stars for service and inventory.
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January 2023 by Alexia Prisbrey
John helped me purchase both an auxiliary and main battery for my Jeep. He did a fast and speedy job of installing the batteries for me and saved me tons of money doing so!
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January 2023 by S S.
2 employees. One on the phone taking about his own vehicle while the other is assisting him on whatever. They never acknowledged my presence. Stood there listening to unhelpful employees. Put product on the counter and walked out. Horrible customer service.
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November 2022 by Joshua Felix
Very rude and not helpful when ordering parts. They say they can't help you and will not want to honor the warranty of the part. They you want to purchase the part the part again. No customer service at all.
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August 2022 by God bless
Today I walked in to both advanced auto parts acting like I don't even know how to check my oil ?. I'm a master technician for the last 38years . Went in there sister store down the road got a quote on a laundry list of parts. I got a higher estimate like I was talking to the dealership. so I played along with it the guy upsold me on every part not needed with my repair and then tells me it will take a day to get. Tell him I'll be back and decided to go to their other store.I got the same parts that I requested at a third of cost . And Thay were in stock .Caleb and the manager there were amazing I tested .them in so many different ways and not once did they tried to upsell me or mislead me . They can get a hold of all parts from worldpac it's what I used to use in the dealership top quality good prices. This is my go-to shop from now on and I'm going to bring them a lot of business because these people are straight up good job guys. -joseph
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August 2022 by Jeffrey Thomas
We came to arizona to move my sister and nephew back to ohio. Weve had so much car trouble between out car and her car. We called this store and cameron that works here has been our saving grace. He helped us over the phone the first day. Then helped us again by personally coming and looking at our vehicle calling around to part stores to help us find the right parts. He has gone above and beyond to help us get back to Ohio and we cant thank him enough!!! Thank you so much CAMERON!!!
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March 2022 by Aaron A
Jose was awesome, got my battery swapped out and I was on my way! Even went out of his way to find a warranty I had from an old store. Super dude.
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June 2021 by Greg Edelen
Great staff and service.
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May 2021 by Juan Rupert
Terrible service, they dont acknowledge the customer when they walk in and your left standing around waiting for help. Utterly terrible
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May 2021 by Cindy Franks
Parts and my son are getting to build a vehicle finish building a vehicle for me they said I spend too much gas money
