Harbor Freight Tools is America's #1 Tool Store, offering an unmatched assortment of quality tools at an unbeatable value. The store is clean and organized. Team members are helpful, knowledgeable, polite, quick, and efficient. They ask logical questions and provide great service, taking customers right to what they need and even helping to load purchases. The business model is noted as one that should be taught to other stores. Customers frequently find themselves going in for one item and walking out with a cart full, noting the wide selection of things you could have or want. It is described as a place to get some "how it's supposed to be time," with many expressing that everyone there deserves a raise.
Bought some tools. Got a free grabby knabber. Nice.
October 2024
OK HF store. They are in the smaller side and do not carry as much stock as the city stores. The tool quality has been improving over the years with most equal to Craftsman and the Icon brand equal to Snap-on. For most people these tools will do an acceptable job.
August 2024
The store was clean and organized. I was walking around looking for what I needed. A team member asked if I needed help and I certainly did. She took me right to the tool I had been looking for. I only walked past it twice. LOL. Thank you for being great team Harbor Freight!
