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March 2024 by Jamie Booth
Quick and easy kiosk
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March 2024 by Chel Williams
Today I had an appointment for 10:15 and I was seen at 10:15 for my passport. I don’t remember the young lady’s name, however she was very professional, punctual, and very polite. She knew what she was doing and even carried on a small conversation as she looked over my documents. And we ended within 15 minutes. I will be back to this location again.
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January 2024 by Roxy Cross
Crazy I drive 10 miles to get better service than I do in Arizona City when I just need to ship things. Shorter lines and staff who really know what they’re doing and are fast and friendly!
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January 2024 by Brandy
Always nice here! Thank you ?
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December 2023 by Marteal Lamb
The lines are longer in the late afternoon, but if you come in before 3 or so, it's pretty fast. Even when a line is long, it moves pretty quick.
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December 2023 by Alex Starr
Rebecca at this location was AMAZING. We just purchased a new house out here in Arizona City and our package was not delivered to our home address as we need a P.O set up, Rebecca went out of her way to help us and located all of our packages in the back and gave them to us before they were returned to sender! They work hard, give them some slack especially during the Holidays. God Bless
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December 2023 by aprilg444
Very unfriendly bunch. Also can’t EVER get anyone to answer the phone in Casa Grande’s post office. Not one person is willing to answer the calls. Instead they must prefer everyone to go in person to flood the office instead of answering the calls that would many times make it simpler for everyone and avoid an unnecessary trip down there.
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October 2023 by Nicole Warnick
I wish I could give no stars because they are very rude at the post office and the mail carriers don't delivery my mail at all and this has been going on for awhile and nothing has been done about this mail carrier(s). I had spoken with the postmaster and this issue still continues and there has been no consequences for Casa Grande Post Office.
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October 2023 by jasmine sands
I’ve lived in the Desert Sands apartments for 4 years and we have so many issues with our mail here! There is nowhere to deliver large packages here so most of the time we never receive them! The front office started collecting packages to give to us instead us having to go to the post office everyday before they close at 4pm when most people aren’t even home from work by than. My packages were delivered to the front office days ago but front office claims they never received them. Post office claims they were delivered to the front office, so I opened a claim to look for my package and they closed it stating to figure it out with my office! I don’t understand how we are just giving our mail to anyone and then saying figure it out yourself! Also going into the office the 3 girls have worked there the whole time I’ve lived here and 9/10 they are going to have a nasty attitude and help you with nothing! I’m really over this post office.
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September 2023 by Michele
Shout out to Rebecca and the entire Casa Team. She really went above and beyond to help me track my package. Although it had an incorrect address, she was relentless in finding it and getting it to my door. Thank you, Rebecca and everyone in your shop for helping me.
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August 2023 by MariBlox Gaming
Calling this post office is impossible, no one ever answers the phone. Why can’t they just answer the phone? I am calling because my mailbox in a cluster mailbox needs the lock replaced as it’s broken and the key will not go inside the lock. If the post office see this message, I hope they can have someone to work answering the phone.
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August 2023 by P S
Dealt with Elma today applying for my passport. She was absolutely wonderful! Nice, pleasant along with excellent customer service.
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July 2023 by Eli Harold
We got a PO Box here while we stayed at a resort here during the sale of our home. I went in to verify my change of address and was told that they wouldn't put it through because I had no ID that matched my PO Box. How am I supposed to have anything tied to a PO Box when I don't even live here? Now all my mail is sitting there and I can't do anything about. Thanks for nothing here's hoping you get privatized!
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June 2023 by Alex J
I've never experience mentally challenged individuals like this before. The courier can't even deliver packages correctly. Absolutely brain dead staff. maybe inbred?
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June 2023 by Kymberly D.
If I could give the post office, negative stars, I would, it's way too hot. They don't have nearly enough people working and it takes far too long to get out the post office. In the future I will drive to another post office where the service is quicker and it's not so hot
