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May 2024 by Robin Davis
I have been using Middleton Automotive since 2016. Their customer service and quality have been steadily going downhill. I'm done with this shop and will be seeking another shop to do our repairs. It's sad but true.
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March 2024 by CRASH_Childers
We experienced loss of tail lights, brake lights, turn signals, and back up camera in our motorhome a few days before a 1300 mile trip home. A phone call to Eddie was rewarded with a listening ear, relevant questions, and assessment of possible causes. It was instantly apparent he had knowledge, skills, and experience. He earns confidence. He made an appointment for us the next morning. Kenny, 'who likes working with wires' ? quickly traced out the issue which was a loss of ground. He added a ground which resolved all the issues. Great staff, clean shop, reasonable rates. Plus, a fun place to wait while work is being done. The place was full of classic cars! Thank you Eddie, Kenny, and staff.
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January 2024 by Jakub Sciora
Took my car here for a tire rotation. Expensive service, waiting area wasn't clean, and the next time I rotated my tires somewhere else the mechanic found a lug nut cross threaded and it broke the stud. So I had to spend $180 to replace the wheel stud.And I had even spoken to the mechanic personally beforehand and asked him to be extra careful about torquing the lug nuts for this exact reason. I'm aware this happens sometimes, but this is just what happened.
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December 2023 by T. Gamboa
Replaced my fuel filter and it did not last a year! I believe you knew when you put it in that it would not last. Horrible unreliable untrustworthy service. I paid more for the Benz dealer to fix again ! Will never recommend or use your service again
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November 2023 by RAUL A.K.A CHINA
Helped me with my axle shaft. Very professional and knowledgeable. Thank you Amanda and Kenny
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November 2023 by J.W. Ausbern
Great work, awesome service. They go above and beyond.
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October 2023 by Jy Eewon
Poor management nobody could ever tell me anything over the phone
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October 2023 by Daddy J
Never on time, poor customer service
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October 2023 by Mike Clements
Great for Audi’s and local.
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October 2023 by Suzanne Varela
I have struggled to find a good shop for a while now and Middleton Automotive definitely ended that search. I will continue to go to them for all my future vehicle repairs. They actually care about their customers and are able to get the job done at an honest price. I couldn’t be happier with the results of the service that was provided.Service: General repairs & maintenance
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October 2023 by Dan Guild
I’ve been taking my vehicles to Middleton for three years at least , and have never been so disappointed with a shop in my life. I owned Tire stores for 30 years and retired from the business after 42 years. ASC certified 35 years. I canceled an appointment in Washington to have Middleton do the work. Drove 2200 miles over the recommended service mileage to have them do the work. They had the car 2 days and preformed the work . After receiving the car back I noticed a feature called auto stop didn’t work. Stopped by got an appointment to solve the issue. Car runs fine but the auto stop doesn’t work and it did when it was taken in. Left the car two days . Called and asked to pickup the car. Wife went in to get it. She was handed a piece of paper and told they weren’t charging us for the diagnosis time and given the keys. We didn’t receive any information other than what their tech found written on their invoice. He found three codes showing lost of communication to the transmission. Three codes can be set in the 3 or 4 days we had the car back but no check engine light though. Their invoice says we refused the service they recommended. No service was verbally indicated from them to us , would have probably let them try. But we walk out with a car not fixed and no help from Middleton last time. To bad I was one of their biggest supporters . They are unable to fix the vehicle .
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August 2023 by C R
The organization at this establishment was extremely unsettling. Seems like your average sketchy mechanic shop. Would not recommend if you want quality work.
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August 2023 by Kayla Buchanan
Kind honest people, would highly recommend!
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August 2023 by Wess
Never returned my call to get truck tepaired
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August 2023 by Kate Dubois
Employees there are very nice and patient. Everything was explained to me before repairs and then after
