-
January 2024 by Tam Bur
Very nice people, just wish the cars didn't sit so low to the ground and some cars you can't reach the door if open and you are sitting in car, so it's like grab door before you sit down so you can shut it, overall great people
-
January 2024 by Kaui Wilson
**AVOID** - *THEY WILL NOT PICK YOU UP* (like the slogan claims) and they WILL NOT pick up their own vehicle.They are my local branch, I'm not at an airport.In addition to that, they have surprise charges and hidden fees. I was charged 3 (THREE!) TIMES the amount I was quoted through my insurance, and they wanted (and took) payment before the vehicle was due back, or my return rental time was scheduled.Will never do business here again.
-
January 2024 by Kaui W.
**AVOID** - *THEY WILL NOT PICK YOU UP* (like the slogan claims) and they WILL NOT pick up their own vehicle. They are my local branch, I'm not at an airport. In addition to that, they have surprise charges and hidden fees. I was charged 3 (THREE!) TIMES the amount I was quoted through my insurance, and they wanted (and took) payment before the vehicle was due back, or my return rental time was scheduled. Do not do business here.
-
January 2024 by Kathleen Brown
Helpful staff
-
January 2024 by Karen Young
Easy to get my car at the location. New folks there and really friendly and nice. Felt welcomed when I entered the facility.
-
January 2024 by Lusan Enos
Returning customer, casa grande store has always been good to me with nice clean cars and good deals also high-quality service.
-
January 2024 by Keith E.
I wanted to give a Great Review to Justin Ripperdan at Enterprise Rent A Car @ 555 West Bell Rd, Glendale, AZ. Justin went out of his way to help me and is very customer oriented. I have been used to really poor customer service since the COVID-19 years and Justin proved me wrong. Thank you Justin and Enterprise!
-
January 2024 by Dre Tompkins
We rented a car from Enterprise Rent-A-Car in Casa Grande and loved it. Felisha's excellent service made it great. Her professionalism was evident throughout. She explained all the car's characteristics, gave us travel recommendations, and made our rental experience stress-free. 5 STARS!!!!!
-
January 2024 by Lucy Lopez
Car was small but we had a great time
-
November 2023 by Deidre H
Went with mother to drop off rental. The process was easy and we were able to drop off at a place closer than pick up. However, even though they billed her insurance ( her car had been wrecked so insurance was paying). They still double billed her card ( would you have to show for deposit reasons) an extra $200. Thankful she caught it, and called them. They said they will return the money, but that remains to be seen. If they do, then everything is good. If she has to call again ( she's 75 with MS) then no. Please pay attack for a few weeks to your credit card.
-
November 2023 by Michael D Sims
The Ladies of Enterprise Rent a car, on Pinal, are truly class leaders. From the young woman who picks up and drops off customers, to the Ladies that facilitate the vehicles and run the everyday affairs of the business, the atmosphere and temperament of the place is friendly and respectful. I really appreciate how my family and myself are treated, every time we rent. I believe this location should be an example for facilities to model themselves after.Thank you for always taking care of us in a respectful and friendly manner. I greatly appreciate you.
-
November 2023 by Angelita Coryell
I came here for a car rental I wasn't welcomed with an overwhelming display of customer service it was the bare minimum I guess until I took the car back the older female who did the car inspection made up for it she was very pleasant and informative when I asked about their customer referral to their carsales in Gilbert . The price of the rental was not bad especially the unlimited mileage . I would return if I ever need a rental again .Thank you Enterprise ! You just couldn't imagine how you saved the day !
-
November 2023 by Mitchy Slick
Wasn't given vehicle I had reserved, was put in a pickup gas guzzler told can switch out when cars became available I had truck for 13 days called 5 different times said they never had any available. I think because it was through insurance they didn't care very unhappy and will never use theme again.
-
October 2023 by Thy Band Deacon Michael Moore
Absolutely awesome experience. Very professional, courteous, pleasant and helpful. If you need to rent a car this is your place!
-
September 2023 by Milt Calhoun
My son and I rented a car from Enterprise. After turning the car in no problems were noted. Then I was notified they had to detail the inside because of a smoke smell. The charge was $250 to detail the inside. First, there are many detailers who will do a full detail inside and out for $130. My son and I don't smoke! My son has severe asthma, we can't be around smoke period! I gave Enterprise proof from our doctors of my son's asthma and the fact we don't smoke. They could care less and want their $250 dollars. I told them if you think you have a case please take us to court. They won't because they know they will lose! Enterprise is completely heartless and has no compassion. They fail to realize that a review like this could cost them thousands of dollars in lost business. They also fail to realize there are several other rental companies to rent from. Rent from a company that cares and won't put fraudulent charges on your bill!
