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October 2023 by Joey 420 (f250)
Low price and very friendly staff
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April 2023 by R R
The Best. Nice Young Lady, very helpful even after they were closed. They'll always get my business. But I do miss the Red-Headed Step-Dog. Never did me any harm.
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November 2022 by Raven Sihil
Used Crossroads Storage for several years and never had any issues. They keep the yard clean. Never had a rodent issue. My friend had a storage up the road and it was always full of droppings and dead mice. I've never saw mouse droppings at Crossroads. Contacting management is easy. If they miss a call, they return it everytime. Not saying to be late but there was times when I forgot to pay on time and they never made me feel bad about it. They politely called to let me know I missed it but we're not rude or disrespectful in any way. Always felt my belongings were safethere ?. Like any outside storage, you will get dust inside, but they do what they can to remove extra dust and debris from the area. I do recommend this storage facility.
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March 2022 by NancyAna Alvarez
They're a blessing in disguised. and. Customerservices, helpful hearts. It was a great day.
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October 2021 by Christina Taylor
Always keep the property clean an nice an kind
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August 2021 by F R Lambrechtsen
Very helpful from start to finish. Casa Grande is growing fast. Every storage facility is full. Had to go on a waiting list months in advance.They called us when the size we needed came available. Friendly, courteous phone service. We had a large truck. Lisa offered to drive us to our unit. (She also drives a school bus.)After unloading, a few items wouldn't fit. They offered to help us with those. Doug offered to help us drive the (long) truck out. (He used to drive tanks in the army.)Would we recommend them to others? Definitely!
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May 2021 by Travis Call
Couldn't get ahold of anyone on phone or in person waited over a hour.
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March 2021 by Serrah Pratt
I love Crossroads U-haul! Excellent service and courteous staff!
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March 2021 by NeoRocket001
Having storage units there and having stored there for over 7 years now I have dealt with all their staff at least several times each. All of the staff there have treated me as if any issue I have has was important to them, even issues not defined by "storage rental service" such as helping me to find muscle to help me move heavy things. I have found they all go out of their way to work with a customer on all issues. I also checked vehicle moving because I rented a car trailer there a few times. They have a very complete database on "what can tow what" which sure prevents headaches later because you tried something that wouldn't work. After checking everywhere, I also found their prices to be among the most competitive. Which I imagine is why they stay full. But they have a waiting list so if you can wait on the list to get in, worth it!
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March 2021 by Geoffrey Dowdle
The lady that ran the desk is diligent though the office smells strongly of smoke. The facility is secure and affordable. It pretty dark there at night but nonetheless worth it.
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March 2021 by Figet_toys Pop it
Clean & Safe place. I would recommend to anyone needing a unit. Prices are Awesome!!
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March 2021 by Vernon Joaquin
The staff are pretty helpful,nice. It's a great place to store you belongings
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January 2021 by Lisa Kelley
Very kind staff and helpful when you've got doubts in renting a public storage shed
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January 2021 by Dean Johnson
When I started renting a storage unit from Jim Hemingway in 2016 he promised to never raise my rates - or anyone else’s - after they begin renting from him. Only a new customer would pay more. Jim didn’t keep his word. He just raised my monthly rate despite the fact I have never been late making a payment. What’s even more disturbing is the fact that I have a storage unit with an outside entry door that had a security feature on it and it stopped working a couple years ago and it still hasn’t been fixed. Jim keeps saying that he will “look into it.” When you consider that there was a recent break in at Crossroads that makes this even more alarming. So in effect I’m paying more now for less security.
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August 2020 by janette blanco
Not to helpful
