-
March 2024 by Chelsea Collins
So I'm not going to lie the first time I went to big o tires I was highly upset and very disappointed after talking with the manager Steven about my experience he went out of his way to change my opinion about big o tires I did have to go back a few times for them to correct the problems I was having however I haven't had a problem since. So when I got a new car and needed new tires big o tires was the first place I called. I was so impressed with this last trip there that I knew I needed to post a good review. I was in and out fast and got everything I needed worked on. Thank you big o tires!
-
March 2024 by Roberto Sanchez
I highly recommend Big O tires for any service on your vehicle. Also customer service is excellent as well as the mechanics. The store manager Steven Washington is excellent he answered all the questions that I had. Store # 0044246.
-
March 2024 by Kristin Hopkins
Big O staff are extremely helpful and explain in detail what services apply and always do a thorough job!
-
March 2024 by JOSH WELLING
Called about new batteries for a 2019 ford f-350 with the 6.7 diesel. Was told they can’t find a replacement in their system. Not even able to look it up ?
-
March 2024 by Thomas Belschner
If negative was an option I'd take it. I'm currently stuck here now for 4.5hrs for tire change and realignment that was supposed to be finished yesterday but they didn't load the correct tire into their truck. This guy Eduardo looks like someone I'd keep my kids faaaaar away from. And showered definitely not up his alley. His customer service and language is horrendous. I feel sorry for anyone working with that thing. Hopefully we'll be out soon and never ever come back. Avoid this place if you can. Legit just stopped work to help a friend out....this place blows
-
March 2024 by Al Manning
Best place to get your vehicle service,friendly clean and they do it right the first time. My shop to get all my cars serviced.
-
February 2024 by John Stewart
Great service.
-
February 2024 by Sebastian Ortiz
What an outstanding job Marty did for me figureing out & solving my problem he did a amazing job great customer service very intelligent Big O Tires is lucky to have him as their manager.
-
February 2024 by Dante Noland
I was on 7% oil so I did a walk in and got the high mileage plan. it is what I recommend even if someone can't afford it. they got what I needed done in good time. now my car runs great
-
February 2024 by Ken Walden
Took a long time and was pricey for installation of customer supplied oil & fuel filters in Ram 2509 diesel
-
February 2024 by Jill Unruh
Overcharged and under performed. It was a simple tire installation.
-
February 2024 by Mandy Mason
So friendly kind, and got all the work done in one day !!
-
January 2024 by Raquel Mejia
Took my car for a simple oil change. Literally the exact same day, I get in my car and my check engine light is on and shaking hard. Take it back the very next day first thing in the morning and they tell me they can’t do anything until Tuesday when the mechanic is there for a diagnostic. Take it in at 8am go pick it up at 5:30 and nothing is done except a we tried to call you but it went to voicemail. Apparently they don’t know how to do their job or leave voicemails and then want to tell me it’s going to be $569.44 to find out this problem. Avoid and go somewhere else. Took it in for something simple and came out with more problems that they tried to say were probably already there. But I never had any issues with this before and it’s just a coincidence hours after leaving my car now has these problems
-
January 2024 by Colton Patton
Honestly, I'm at a crossroad. On one hand, staff was great. On the other hand, staff didn't shoot me straight. On the third hand, staff did me a solid. Mechanic was just doing his work, no fault on his part. Confident with an estimated 45mins, turned into a day later with around 2hrs of work......
-
January 2024 by Rebecca Kutz
Oil change and tire rotation with a thorough courtesy check. Miguel did great work and Dale was very knowledgeable and covered all the bases. The price was surprisingly competitive. 10/10 will go back.