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December 2023 by Bobby A.
I see why they have only one star! Still long wait lines, I needed to do a withdrawal and do a notary and the lady for the notary put someone ahead of me even though I was waiting before them I can't believe management haven't fix the problem
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November 2023 by Ophelia Marshall
It does have a drive-thru sorry
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October 2023 by Juan Jasso
Excellent service. They offer bilingual attention, and everyone is kind, friendly, and respectful. Appointments are typically very accurate.
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August 2023 by ron Chancellor
Competent staff. They solved my problem pronto. Could not ask for better professional curtious service.
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June 2023 by Daniel Dunn (Lord Danite)
Don't bother calling, they hang up as soon as they answer and most times never answer. I don't understand why three tellers are standing around while only 1 of them is helping customers. We need another bank location in Casa Grande, or fire the crew and rehire people willing to help customers and a more motivated attitude.
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June 2023 by Jason Ciliberti
If you have to do anything in person at this branch, just make it easy on yourself find another bank to do business with. WF, Chase, one of the local credit unions, whoever. You'll save yourself a lot of aggravation. All of BofA will tell you is to use their ATM or mobile app. Its just not worth it.
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June 2023 by Patrick Matthews
Fast and convenient!
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June 2023 by Angela Robles
Great service and staff was very helpful
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June 2023 by Myalisa Wilks
In & out in less then 20 minutes
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June 2023 by Bernadet Emory
It gets busy , so hopefully we can get more tellers
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June 2023 by Ziad Khrawish
They never pick up there phone don’t trust them with your money
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June 2023 by Frederickthe Photographer
I arrived here around noon and waited a long time. There was only one teller. After about 15mins of waiting a second teller. Called me up. She was friendly and helpful, her name was Marta. To add insult to my injury she informed me that if I didn't have an account here I would be paying $8.00 to cash my check. I told her that's why I came here because it was a Bank of America check. She said nonmembers have to pay a fee. I think this is horrible, the check was written by your customer to me so why charge me .You customer is already paying enough fees to have you all as their bank. I use to bank which Bank of America. You all charge for everything. I had $5000 in a savings account, you all started charging me for it being dormant. It's a savings account it doesn't always grow. This is a very bad practice, you all should do something about it. Take a stand. Stop ripping us off!
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April 2023 by Crystal Love
Waited almost an hour only for someone to tell us they don't allow walk-in appointments. Not very teen friendly, requires multiple forms of ID just to open account.
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April 2023 by Justin Henry
Worse bank ever.. don't even back the customer on there money in the bank. I am switching. I turned them into bbb
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March 2023 by Alejandro Lara
Very nice I am happy with the service it been like this for 30 + year I been with this branch thank you B A
