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January 2022 by Cathy K.
Reliable service and will work to find good parts in a decent price range. Did my breaks in a few hours and great price!
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September 2021 by Angel E.
These guys put tires on my car. When I got home I had a flat tire. When I called them about it they were a holes about it. They said they did nothing wrong and that I had run over something. When I said I hadn't they got snotty and told me to take it someplace else. So I did and they said they had not changed the tire stem which should always be changed when tires are replaced. Stay way from these guys!!!
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June 2021 by Gale G.
Had an almost flat tire and needed my spare put on to make it to the tire repair place in Cottonwood, Big O Tires. Big O supposedly fixed that tire a week ago!! Got immediate service for very low price. Highly recommend them.
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October 2020 by Patty LoLo
Marshall was very helpful in getting us back on the road when we had a nail in the tire. Thankfully we didn't have to change the tire. He was honest and got us in and out.
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October 2020 by Stevi H.
We were on a roadtrip in our VW Vanagon and something happened with the bearing for the clutch. Forgive me, I'm not a mechanic, but that's not the point. We called them from 2 miles away and they told us to bring it in. With my husband there explaining, and our regular mechanic on the phone, they fixed the issue and got us safely on our way. With a 1 yr old baby and all of our stuff packed, I was worried about having to stay somewhere, not having access to our stuff, and so on, but they got us going again and I am forever thankful that they fit us in. They were are very nice and so accommodating!
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October 2020 by Dave Castillo
Very friendly and very supportive to our community!! Thanks for sponsorship of our team.
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September 2020 by Travis P. Ryan
I got a flat on I -17, my wife called ahead i drove to their shop (on my spare)and they fixed me up in no time !! Highly recommend this place !!!
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July 2020 by Bruce K.
Heath's is my auto maintenance home. Solid estimate of service before the work is done. They provide very complete inspections and they do great work at a great price. I have complete trust in this auto service.
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July 2020 by Lisa K.
We had a brake line go out while we were adventuring in the Camp Verde area. Luckily we were able to safely coast in. They did everything they could to make the repair efficient for us. They were very knowledgable. Everyone was kind and generous. The kids enjoyed Patches company while we waiting. They charged a very fair price for services. Great experience. They rescued us for a potentially dreadful story.
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July 2020 by Ali R.
When our 2010 Nissan Xterra died in the middle of Flagstaff, we were more than a little panicked: we were visiting from Phoenix and had to leave the next morning, but had no idea what was wrong with our car. Thankfully, we reached out to Triple A and they recommended Heath's Auto Service. From start to finish, it was a great experience, despite the stress of being away from home. They got us in quickly; provided a shuttle back to our Airbnb; updated us promptly on diagnostics; and had everything fixed beautifully by noon the next day, with another complimentary shuttle pick-up! Throughout the process, they answered several questions and concerns quickly, and were reassuring and straightforward. We had both camshaft sensors replaced for just under $750 and felt that we had received excellent service at a great value; thank you to Jeff and the rest of the Heath team for everything and for literally rescuing our vacation!
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May 2020 by Courtney C.
Tried to charge me $270 to replace a spark plug wire. If you've never done this- it's an $8 part that plugs in as easy as any household outlet. I'm sure they assumed I didn't know this. I changed it in less than 10 minutes in the parking lot. Oh- not to mention they also tried to upsell me for an additional $400 "tune up" "while they were in there". Literally tried to get almost $700 out of me on something that ended up costing me less than $8 and 10 minutes. This is after I have spent hundreds of dollars and referred multiple here. I won't even go into how they tried to get me to spend $700 replacing a fuel pump- until I reminded them they had just done this a few months ago and it was still under warranty. Then the problem magically disappeared. Disappointed- had been a customer for a while. Sucks to learn they're trying to rip you off.
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April 2020 by Nicole B.
Shawn was amazing! I needed an alignment and tire rotation along with an oil change. They got me in same day and had my car ready by the time I needed it back! Super friendly service. Highly recommended
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February 2020 by Jamie V.
Can't believe Heath's was voted best in Flagstaff. Brought my vehicle in for preventative maintenance (transmission fluid exchange). They assured me that tranny took the proper amount of trans fluid... BS. During my first drive on the interstate after picking up my truck the transmission wouldn't shift into overdrive. Brought it back to Heath's and they rest drove it without my for "insurance reasons." For some reason they always unplugged my dash cam when working on my truck or test driving it (red flag, maybe?). Mechanic reported that the truck is running at 4500 RPM at highway speeds as it's supposed to. That's interesting considering it should be running at less than 2200 RPM at 70mph. They put it on a lift and verified that it was LOW on trans fluid. They basically lied about the fluid level after completing the job. They said they filled it and it was good as new. I continued to have issues. Keep in mind that I brought my truck in for preventative maintenance. Tranny ran perfect before bringing it in. This saga continued at Heath's until I verified at a professional transmission repair shop that my trans was damaged. Had to pay big bucks for repairs. On top of the tranny issue they took it upon themselves to wash my truck without asking. The guy that did the washing butchered my paint. Scratches everywhere. Looked like he used Brillo. There's tons of issues at this garage. They refuse to honor they're coupons if you provide parts. Doesn't say anywhere on the coupon or website that coupons can't be used that reason. The mechanics are inept and dishonest. Heath, the owner, doesn't care. He stood the counter and heard about me talk about the issues I was having and did nothing but eat. Even the car wash guy/shuttle driver failed at half his purpose there. I can understand a mistake but lying about it is a problem for me. I do not suggest bringing your vehicle to Heath's for any reason. My reply to your comment:Three appointments missed? Really? Another lie. I have the text. I canceled one appointment because I don't trust your mechanics for good reason. You don't even know the proper RPM's for a Toyota 6 cylinder. The whole point of preventative maintenance is to keep my truck running right so I don't have issues. You have caused a major issue. I'm not bringing my truck anywhere near Heath's. My transmission is being taken care of by a capable mechanic.
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February 2020 by Diane Marie Mikulovsky
They are informative, professional and nice people
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February 2020 by Veronica Pippin
Tire Pro automotive has been such a blessing for our family! When ever we’ve had car issues they always made time to make sure we were taken car of! This business is hands down the best automotive shop we’ve gone to. The prices are great and the service is honorable! I will definitely recommend this business to anyone who needs to get their car back in ship shape! Thank you guys for all you do! You rock!
