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April 2024 by Ronald Stenhouse
I called to make a reservation for the Casino and spoke with reservations and stated that it was a Birthday and was quoted a $89.00 per night rate… Bait and Switch - we were placed in the “LODGE” what a horrendous filthy place.. Bed was broke, toilet seat was broken, sliding glass door would not shut and a Bath Tub that I would not it step in without wearing sandals.. A filthy inhabitable place and should be condemned!! This Lodge is as bad as it gets from its exterior to its interior, please be aware..
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March 2024 by Barbara Dunn
I ask for a handicap room when I made the reservation. Room was on 2nd floor no elevator no grab bars! The TV and phone did not work!! Very bad mattress on bed poked my back all knight! Cold and dirty! Will not recommend or stay there again! Ask for a different room and told no others available.
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March 2024 by Laura Garza
I really loved the outdoor seating. Very quiet. Great place to crash after playing at the casino.
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March 2024 by Jeffery Owens
Very nice place to stay. The rooms are reasonably
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March 2024 by Aaron Foulk
Rooms are okay, the service was good, the location was kind of far from the actual casino, but they have a shuttle service that is very prompt anytime you call them they're right at your room to pick you up and take you to the casino. We were able to park 2 trucks with trailers right outside our rooms..
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February 2024 by Becky O'Toole
Stayed in June, so not a lot of people. Quiet, typical rooms. Nice pool, I liked that the first floor had balconies that lead to the pool. Could use an update, more like a motel. No problem with our stay.
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February 2024 by Diego Lozano
Would never stay there again.Rooms: Out dated and pricey.
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February 2024 by Amanda Kimberly
Cute hotel. Each room has a private patio. Great views. Pool and spa were heated. The room was lacking a fridge and microwave.Nearby activities: Casino in parking lot
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November 2023 by Csala Hunor
Overall it was a decent place, however there were some caveats. There were stains on the carpet, the lobby was closed so we had to go up to the casino & hotel to check-in and check-out. The neighbors were pretty noisy during the night as well.
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November 2023 by O Hun
This place needs a total overhaul The bathrooms are in bad shape and don't drain properly there's bugs in a bathroom The girls of service to rooms are generally okay except for one tall dark hair girl which was ignorant and didn't know how to speak to a customer. Save your money and don't stop
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November 2023 by Mike Patane
We always stay at the lodge so that we can have the balcony. Great to have a smoke and watch the sunrise with your coffeeRooms: The basic hotel room clean, comfortable and quiet
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October 2023 by colleen meisenzahl
Went here with my boyfriend on a trip to AZ and never looked at the reviews until 5 minutes before we checked in. Obviously we panicked and didn’t know what to expect but found that the reviews were a bit dramatic. The room we specifically had wasn’t great but not terrible either. It’s a good place if you’re looking for a budget friendly room. The rug is kinda yucky (many just stains) so bring slippers. Don’t have high expectations but don’t be scared off by the reviews. It’s a short drive to the town Jerome and Sedona and many nice hiking spots.
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October 2023 by Rebecca Martinez
No onsite staff at all. You have to go to the Casino up the hill. The a/c in our room was VERY LOUD. It took hours to get a hold of someone to help us. They made us wait in our room for the maintenance man to come try to fix it. After over an hour, they gave us a new room. They wanted us to come get new keys and move ourselves!! The whole fiasco took several hours and we got no compensation or apologies for any of it. It sucked.
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September 2023 by Amanda
I stood at The Lodge one night for a conference and it is the worst hotel I have ever stood at. The first room was not what I reserved and the lights and AC were broken. The second room had stains on the carpet, a loud AC, and dirty bathroom. I could hear everything going on in the room next to me. The rooms in the casino hotel are much nicer than The Lodge.5 stars for service because McKenna was accommodating and pleasant.
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September 2023 by Craig Ingutti
Took 30 min to get checked in, and I didn't get the room I made reservations for. Room was bleak and the building was poorly lit and felt unsafe. No fridge or microwave in the room. Ice machine broken and no vending machines or food available on the entire property or casino after midnight. This was of the worst hotel experiences I've had in many years. I'm very disappointed. Do yourself a favor...spend a little more $ and stay far away from this place.