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March 2024 by Cheri Pepka-Greene
Change of address has been a nightmare. Why do you pay $1.08 online? You're verified, never had to bring a post card and ID before. Nothing explaining their new rules. So our entire family mail nothing forward for months. Filed two complaints and no one ever follows through. Even filed a complaint with the postal inspector who brushed it off and said to contact local office. Yet the hours are shorter and they keep raising the prices. Moral of the story is without any explanation you need to bring your license in the post office now before they forward your mail. Three months of lost mail. Never anything in writing to verify and it's wrong for USPS to charge you, for something that didn't go through. Yet my informed delivery works. So where is all my mail? I Do not trust them, they don't follow through. Our current mail carrier is shady. Twice she has told me she woke up late. In street clothes not even with USPS. Even the supervisor in Bullhead City promised to contact me back never heard a word. Do not recommend.
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January 2024 by Jill Thiery
Hey, so it's a post office! I'm not sure how to review this place or what I can say about it, but here's what happened to me: I ordered something online and I tracked it! The day that it was supposed to be delivered, I was watching it online go from "out for delivery" to "returned to sender" in a matter of ten seconds. You can imagine that I wasn't doing a happy dance at that point, so after contacting the online merchant I went to the post office to find out why on earth that would happen? Well, it turns out that the merchant who sent it to me addressed the shipping label as:My nameAPT 2625Bullhead City AZ 86442Now it all made total sense to me and I give the post office 10 stars for returning it to the sender! Keep up the good work!
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January 2024 by Tina Jay
Easy in and out service
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October 2023 by Sharon Lundberg
My mail had a change of address as of 8-11-2023,. I still have not received mail , from 8-12-23 through today. 9-5-2023. Where the heck is my mail. When I call this post office on Lakeside, the phone is not being answered. So much for support. 9,-13-23. Still none of my past mail is received..
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October 2023 by Daney McBride-Meusch
They don’t answer the phone and they lie about not being able to deliver. Someone was home ALL day and I don’t live in a gated community but I get an email saying driveway was inaccessible or no one home. I’m waiting for important delivery that’s “out for delivery”, tomorrow is Sunday and I NEVER get Sunday deliveries so now it will be Monday. I used to work at USPS this kind of service would not have been acceptable when I worked there, it shouldn’t be acceptable now!
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September 2023 by R E “Guido” Atencio
If you move to a new address, before you get a key ? for your mailbox and mail it's a 3 to 4 week wait
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August 2023 by Sandra Karrick
Tried mailing packages but computers were down. Drove to 3 mail drop places all closed before the time stated
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August 2023 by Ray Atencio
If you move to a new address, before you get a key ? for your mailbox and mail it's a 3 to 4 week wait
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August 2023 by Mikeal Paul
Scheduled appointment for passport. Was informed they couldn’t do it. Never notified, appointment verified via email. Location wasted my time and energy with out any understanding of the inconvenience. Didn’t even offer to reschedule.
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August 2023 by Junior
Always mixing up the mail and service sucks.
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July 2023 by Rick Pittman
Worst Post Office ever don't help you at all package sent to my house says it's vacant how could it be vacant if I'm here where are they to postal the police One more thing poor guy in front of me 85 years old his wife as Alzheimer's and they couldn't help him it's trying forever over
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May 2023 by Charles Rambo (TrueRamboReview)
5 stars all day long! I mail alot, certified, package, and standard, I've been going to this location for over 20 years and never even once had a single issue. If someone gave this location any less than a five, I guarantee it was not the fault of these employees but was a customer who can't be satisfied, many people are miserable human beings who vent by talking down others, go to this location I highly recommend, you'll be greeted by kind individuals who greet you by asking, "how can I help You Today?" NBLFY (Nothin' But Love For Y'all), Rambo
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April 2023 by TheFoxer 1235
Almost every time I order a package using usps it arrives 3 days late or not at all
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September 2022 by Debra Lucy
DEAR UNCLE SAM,SO THE CONCENSUS IS LAKESIDE P.O. DOES NOT ANSWER THEIR PHONE, HEY YOU AT THE PO GET AN UNLISTED # OR HIRE SOMEONE TO ANSWER YOUR PHONES AND BRING DOWN UNEMPLOYMENT RATE FOR THE QUARTER.....PEOPLE DO HAVE QUESTIONS. I MEAN REALLY. IF THERE WERE ANOTHER PO I WOULD UTILIZE IT SO WE'RE STUCK WITH YOU. JUST SAYIN
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July 2022 by Neva Dixon
I can never get through on the phone to them. It just rings for a long time...
