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February 2024 by Te Be
I’m constantly being given the wrong parts and fluids . I’m a private dealer, I’m in there all the time over the last 3 years , It started about a year ago when I took my car to a shop and the mechanic that did the work was married to one of the ladies at this store. The shop told me the work was simple and 800.00 , when i went to get the car the bill was 1600.00 , now this place consistently sells me the wrong things if they can . Don’t be jealous of what I do ladies and gentlemen. You’re not me sad to say . Do your life and stop trying to bring mine down over B.S.
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January 2024 by Greg S
Ok, usually very good.
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January 2024 by Sheria Liles
Very helpful employees
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January 2024 by Jens Arendttorp
NIGHTMARE ON ELM STREET !What on earth happened; ? This used to be one of the best O'Reillys. I come to Bullhead 1-2 times a year and I've always been happy with this store. Not so anymore ! How "Anna" ever got to be an assistant mgr. is beyond me. I found the part I needed fot my 2004 Chevrolet Malibu classic. on line, a standard ignition 2 terminal multi purpose connector # S524.. Asked for it by parts number. Next thing I know she is telling me my car is a "Classic", not a Malibu; then she sells me the wrong part and I have to go back in the store to exchange it. Next we're in the parking lot pulling the headlight and before I can stop her she's got my brand new bulb out of the socket and her greasy fingers on it. A totally NOT! needed action to determine the wiring harness fitting.Then she tells me she can have the right part in the afternoon. I tell her I'll go to the store in Fort Mojave and get it myself. But! She's already refunded the wrong part she sold me ( I had the right part and # to begin with) and recharged me for the new one. Hence another trip. When I come back in the morning she looks at her own notes and tells me " it's not here yet !" I remind her that was yesterday ! The dim light goes off! She takes forever to pull the part. I take it whether I need and or want it or not. !I can never go back here. ! There's not enough valium in the world for me to deal with such incompetence ! AND THIS IS THE SHORT VERSION ! Besides she found me a cheap version for a little less money. NEVER BOTHERED TO FIND/LOOK UP THE CORRECT PART I asked for WHICH WAS INDICATED on the website to be in stock; on location !
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December 2023 by Jeanie C Fillet
Customer service is very good they're pretty prompt in getting you through the line and helpful when they have to do a service on your vehicle outside they're willing to come out and help you
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December 2023 by Diane F
Had what I needed. Helpful sales reps with great ideas to fix my problem with battery connections.
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December 2023 by Eric Jason
Its a parts store, nothing else. Staff was friendly. Had all the things I needed.
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November 2023 by Clete Reed
Took my 2019 jeep grand cherokee in to have them test my battery and it was bad so i picked up the two of them. I brought some tools but needed a couple of deep sockets and went back in the store and they had them to borrow. Excellent service.
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November 2023 by Buzz Lightear
They don't have that one...they do have this one, they will have it in .....when? Online and in-store two different worlds.
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October 2023 by Linx
TYLER is a hero! Got off work today to a dead battery. Once I was able to get to the shop, he very quickly helped me out with finding out just how dead my battery was. On top of confirming the worst of it, he found the battery was still in warranty. That was a major relief. He even got my car jumped so I could get home and make the swap. Thank you SO VERY MUCH!!!!!
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October 2023 by Joe Hartigan
Tyler's customer service is excellent! I've never left a review for anyone he deserves it
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September 2023 by Priscilla Sauceda
Michael was a great help to me and my friend’s when the car battery died. Thank you so much for your help :)
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August 2023 by charles dame
Mike - the boy to go to! Nevergave up on old starter needed for boat. Need more guys like that to work with .
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August 2023 by Karen Ford
Hello, I recently had battery service , in bhc az..and matt gets an A plus for excellent customer service . I highly recommend them!
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July 2023 by Charles Rambo (TrueRamboReview)
I’ve purchased many products from O’Reilly’s that I cannot find anywhere else. They have good prices. They usually have pretty friendly service and if they don’t have it, they order it for you, definitely a good place to check when you need parts for your vehicle
