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August 2024 by Josie J.
The customer service here SUCKS and they DON'T CARE!!!! I ordered on line to get my products delivered to my house when I looked up where my products are it said delivered. I went to my front door and nothing they sent me an email with the picture of where they delivered it to and it was not my door!!! I called the store explained what happened but my options were if they can find someone else to deliver they will or I can go pick it up myself. First of all if I wanted to go there and get it I would have done that in the first place the girl I talked to said she called the driver and didn't have my package but instead of instructing her to go back and get my package from the wrong house I am supposed to go out of my way and go pick it up!!! No I should have had it delivered to my house again and that NEVER HAPPENED!!! The girl on the phone was supposed to call me back and she never did. The thing about big companies is they don't care about the customers this experience was very disappointing and I DON'T RECOMMEND THIS WALMART!!! The people that got my package NEVER gave it to me!!!
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June 2024 by Bill C.
Very good place to eat lots of food on shelf and men food good the let you poop in bathroom
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May 2024 by Janice J.
Respectful English speaking associates and managers. Managers need to train associates on customer service and communication. Felt I was put in danger from associates yelling and screaming at me.
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May 2024 by Paul N.
Review is for the grocery pick up crew. These kids are one of a kind For what ever reason one comes out with groceries with one or two wondering behind him on there cell phones the will walk past cars then walk back inside without acknowledging anyone. Mean while the one actually working is slowly getting the job done. You can get your message order is ready check into parking spot and be the 1st car waiting and they just ignore you meanwhile other vehicles pull up and for what ever reason they will bring out their orders Then the same wonderer comes back out on phone again not the Walmart scanners a personal cell phone acting like he is doing something. This has been going on for months now I know Walmart does not have the brightest bunch but come on save some money and get rid of the none workers.
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May 2024 by Chauncey H.
This is probably one of the worst Walmarts I've ever been to because of the lines. It's usually pretty organized and clean in the store. They keep shelves stocked well. Returns has usually been reasonable for time unless it's around a holiday. However this was first Walmart I've ever been to with more self checkouts than registers. The expectation is you will use self check out. In the 3 years I've gone to this location I've never seen a register open. The lines are outrageously long! I'm talking it's common to have more than 20 people in front of you in line. After scanning all your own items and bagging them you then get to walk barely 5 feet away to leave and have an employee want to check your receipt like you're a thief no employees around to help in store scan and bag your items you're paying for have an employee go through all your things and check your receipt right next to self check I do my best to never come here if I can help it because if I'm giving a business my money and buying their products it would be nice not to do the work for the company too. There should be real people at registers - that in turn gives jobs to people in the community so they can support their families. 1 person to 20 self check out registers is not okay.
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May 2024 by Jack K.
***UPDATE*** During this time I guess the person in the office that gathered my information actually was the ONLY person that tried to find out what was happening and to explain that they got backed up and she was told they were calling in additional drivers to help catch them up and I would get a call back with an updated time. So NOW, I want to give a SHOUT OUT to 'LINDA' for doing a GREAT job trying to assist me. I HOPE the MANAGER at the Store will recognizer her for trying to help a customer out. Also while picking up my order in person the supervisor (sorry, I think her name was Laura but will try to verify as well as she was very helpful plus the lead she spoke with about my order. I am sure the store can gather to verify who they were and to include them in a SHOUT OUT as well for caring, and doing a GREAT Job as well and all 3 are valued in my eyes and hopefully Management feels the same!
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March 2024 by Kim S.
Very professional-clean and caring. Always helpful and knowledgeable. They good the extra mile to get me the best price.
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March 2024 by Barbara N.
Went to return some drink mix unopened. I gave the guy a compliment on how well he was doing on his own. He then pretended to scan my boxes, the register said please scan upc. He asked if I had my receipt or card I paid with. I said no He said I can't refund but you could exchange for same thing. What a jerk. Store policy says no receipt needed. What is up with this
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September 2023 by J K.
Walmart Automotive service department is TERRIBLE! Starts from the time you enter, get the feeling like you're disturbing them and you as a customer doesn't matter. For both my vehicles I had replaced all 4 tires, was told to order on line, easy to set appointment, said if I get the lifetime rotation, balance and road hazard, will set tmps sensors for each,includes lifetime balance & rotation every 5k miles, covers all road hazards, flat repairs and replacement, sounded, right? BUT... just try and use service, they NEVER seem to have time, too busy, not taking any more walk-ins (yes, can set appointment to get tires but need anything else you can't set appointment, it's walk in only! Back story, the auto service department is advertised to be open Monday - Sunday 7a - 7p... First time (after both car with full sets of tires) went to get oil change at 3:11p on a Saturday was told too busy, can't do, try again, tried Sunday at 2:35p too busy can't do. Finally on 3rd and last attempt they said it would be close to closing but will do their best (still had almost 3 hours before closing). Next was when I tried to use balance & rotation that was part of the PKG, once again was turned away at 3p cuz they didn't have time had to try again the next day after work arrived at 4:40 pm. Was told can't do as they are too busy, this time I asked what jobs they had and after hearing I asked to speak to a Manager, no manager ever showed but they reluctantly checked me in but said will try to get done by closing but didn't look good. I went for a walk to clear my head after all that then received a call at 5:45p and car was done. Arrived back at 6pm and not a car in any service bay and all just hanging around talking. Was handed my keys and was told oh by the way we broke a cover on the lug nut but never said they were replacing it or anything. After leaving I noticed they forgot to put on one of the center hubs, went back and was told they have a whole box of them, described what kind and came back with mine. Also when I had asked to speak to a Manager that I mentioned, a customer walked in needing 4 tires and he was turned away saying he needed to make an appointment, he tried telling them that he was going out of town and needed them badly, but still turned down a sale and a customer when clearly they could have helped him. My last experience was yesterday, went to leave to meet wife at church and tire was flat, noticed a nail in tread, I pumped up as best I could then went to use my road hazard I paid for. Arrived at service department at 3:45p and was told they can't do as they have 4 tires to install and once done all but 2 techs are leaving at 4pm. I asked if those two techs don't know how to fix a flat and was told yes but have to be two techs in service area and one tech is new and not certified. Will have 2 techs but was told can't do as no one will be allowed in shop area. I had no choice so when I asked for a Manager the tech that was staying heard me while walking out to the service area turned, looked at me, kicked the door stop holding the door open and slammed it shut behind him. Several employees at desk area NEVER apologized for what happened and once again seemed like I was an outcast. When I asked for a Manager they said one was coming, the manager that arrived was a Coach Collette and really didn't try to figure out what was happening, investigate for her self as she just repeated they all are leaving at 4pm and she can't ask anyone to stay cuz they probably wouldn't anyway. I noticed she probably wasn't train fully so I asked which manager was on duty and was told the store manager Chad was, I asked to speak with him and was told I couldn't, he was in a meeting. I asked to please notify him that there is an upset customer with an issue, was told they wouldn't disturb him and I told them I would wait, which I did for almost 45 minutes, in that time I called Walmart Corporate Customer relations and filed a complaint, was t
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September 2023 by Catherine P.
I will never take my vehicle to this location for a oil change not only did it take 2 hrs but they did not reset it and to have them address it which took another 20min because they co google how to. I noticed my vehicle running differently on my way to work, so this morNing my looked under the hood , no oil cap!
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June 2023 by Mike E.
Update. Store has gotten much better with stocking. Store is generally clean for as busy as it gets. Compliments to the custodial employees. It can't be easy.
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June 2023 by Ashlynn T.
We have sat in the curbside pick up for the past 35 minutes every other car has came and gone but they have completely skipped us. It's freakin ridiculous these workers haven't and won't even stop to talk to us!
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June 2023 by Toby R.
Only reason I am putting 1 star is because I have too. Worst experience ever. 2 hours for a damn oil change ARE YOU SERIOUS!!!!!
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April 2023 by Michelle C.
Not organized,no service person to help you..What is with the asking for your receipt..Put more people on cash and you can see what I bought..
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January 2023 by Prissy A.
It sucks how bad this Walmart has gotten. It used to be my go too & now I'd rather go to Fry's. A lot of the produce goes bad within days. There are crazy lines as well. Just a bad experience. The past few trips to Walmart.
