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August 2023 by Joseline R.
it's unbelievable how late you open, it's exhausting leaving the hospital as is with medicine prescribed for my sick child early in the morning only to find not only the store but also the pharmacy closed?! it is so unpleasing having to wait until you guys open, get my child in the car again so I can drop off the prescription and again have to go back once it's ready. What the hell happened to pharmacy being open 24/7?!
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August 2023 by Chef H.
The drive thru isn't meant to be used like a fast food restaurant. I think that's the mindset these 1 star reviews need to get a reality check on. Elderly and disabled should use drive thru pharmacy for their convenience. Pharmacist don't have to help you FAST FAST FAST -unfortunately for you that's not their job. 45 minute waits are not a long time considering their dealing with MEDICAL supplies for each individual human beings needs. All these reviews complain about wanting more speed out of the humans working, but then are agitated with the accuracy when they received the speed they wanted? This kind of "I want it extra fast and extra perfect" is a customer is the problem kind of review. Customer isn't always right and you definitely have the right to be wrong. Anyway, I fill my prescriptions here and this Walgreens operates just fine. Thanks
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July 2023 by Google user
I went to Walgreens photo to have my passport photos updated. They are much more adept than I would have thought. They are professionals, as well as attempting to meet all of the newer passport guidelines- whilst ensuring that we are content and pleased with our photos. I would have ever thought. They know the rules that apply to passport photos being taken, as well as being familiar, in regards to how the photos appear. Just so others are aware, their cost was around thirty dollars, at minimum. I would have given them five stars had their photos costs been around twenty dollars, versus thirty-five. Notwithstanding, it was worth it for my child, who was completely unfamiliar with this process, as well as the manner in which they were photographing; often needing to delete and retake photos due to passport regulations. One receives two small passport size photos.
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June 2023 by Jeremy B.
Awful. This pharmacy has closed its drive thru. It's incredible to me how difficult they make for the sick to get their medicine. The line is 15-20 people deep at all times.
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June 2023 by J W.
I do Instacart Orders, and whenever I get orders for this Store location my App does not Work, or greatly lags. Install WI-FI already, it's 2023. EVERY Store/Business Restaurant should be WI-FI capable by now! It would make everyone's job that much easier. I mentioned it to the Employees Working today (who I won't name). They told me they were promised WI-FI service over a Year ago, and they're still waiting for it. Unbelievable.
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May 2023 by Janelle F.
I have to say Walgreens isn't my favorite stop, but sometimes you need something and it's all that's nearby. Today we needed to pick up a few things and we're surprised at how fast we were in and out. Typically service is sub par at the least, but today I didn't leave frustrated and disappointed. I'll take it as a win.
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March 2023 by Jen M.
My daughter's doctor called in a prescription on Thursday. Walgreens said it would be ready Friday. On Friday they said it would be ready on Saturday. On Saturday they said Monday. On Monday they said they should have told me on the previous Thursday that they would be unable to get the medicine in. Awesome. I went 4 days waiting to be told that they knew true whole time. I am so pissed off right now I can barely type.This was after I decided to give them another chance after they called me literally one hour before my vaccination appointment a month ago to tell me they didn't have the vaccines I needed. What they hell? I used to really like this pharmacy but in the last few months they have really slipped on the service. Last time I came in because they said a medicine was ready it wasn't actually ready and I had to wait another 20 minutes while they finished mixing it. I think it's time to find a more competent pharmacy.
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March 2023 by Nancy R.
Ever since Walgreens took over our prescriptions there has been nothing but problems.Yesterday the 17th of March 2023 went to the drive thru and the associate was the rudest person ever!He was so slow, everyone around him was moving so quick. I had been notified I had a prescription ready, he couldn't seem to find it. He never said thank you or even made any kind of apology for the wait. He was just awful.
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January 2023 by Jesus Arteaga
pharmacy service does not work.
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August 2022 by Krissy S.
Seriously, who is running this place? Why are there 4 people walking around In this pharmacy with NO LINE inside and it's still a long wait to be assisted. After waiting several minutes ( 8 Ish) with them keep looking at us- Rang doorbell "I'll be with you in a minute"..She comes back another period of time with " have you been helped?"Obviously not. Not sure why this is always an issue at this location. But they are constantly leaving you waiting at the drive up
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July 2022 by VKay T.
Happiest Saturday Yelpers! PLEASE AVOID THIS WALGREENS AT ALL COSTS. THE STAFF IS NOT NICE.I have big banks, small banks, credit Unions and app cards such as chime and self. I've been depositing money into my chime card for over a year at many Greater Phoenix area Walgreens. I have never been asked for my ID, address and personal information when loading $500 to my cards (500 is the limit). The cashier put my hundred dollar blue strip bills up up to the light marked them with a marker and said "oh wow these are brand new bills"... called her manager over to check the money again. Never in my life have I ever felt so degraded and looked down upon. ...complexion of my skin and my tattoos ... Am I not allowed to have brand new bills?!This transaction took over 10 mins, normally would only take 2 mins max. I felt like a crook and just got caught stealing or something the way the cashier and manager treated me. The manager has slick remarks the whole transaction, I started recording on my camera because that's not respectable and I will not tolerate such behavior. Self reflect and please treat people kindly, this world has enough hate.God bless.
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April 2022 by Laura Ackley Johnson
I had my 2nd run in with Ashley in the pharmacy today. She has the nastiest most condescending attitude that I've experienced in a long time. I thought the first time she was having a bad day so I let it go but after today I am transferring my refills to another pharmacy and reporting her disgusting,, no patience or compassion , despicable attitude to corporate. When a person brings me to tears out of frustration it's bad because I'm not sensitive at all. The gentleman who took over the call because she didn't want to help me was very nice and did try to rectify their mistakes. My mom has had 4 brain surgeries and it is dire that she has her medication. She has been without it since Saturday and it's now Monday night. I submitted my refill Thursday and they cannot guarantee she will have it tomorrow. My medication ran out Saturday and I asked Saturday if they had it in stock and they stated they did. I get a text 2 days later that it's not in stock. I've dealt with the same exact issue 4 months in a row. I'm trying to come up with a resolution and Ashley gets nasty when I did nothing wrong. Shame on her.!
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April 2022 by laura j.
I had my 2nd run in with Ashley in the pharmacy. She is rhe rudest most condescending rep I've ever dealt with. In these times you would think in her position she'd have some compassion and patience! I am contacting corporate because it's not right how she thinks she can speak to customers. I've transferred my refills to another pharmacy, I refuse to be treated and spoke to like a child when I'm 54 years old.
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March 2022 by Michael A.
Months later, pharmacy staffing has only gotten worse. :-( Only one cashier is on duty and they are taking literally 20 minutes to process each customer.
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February 2022 by Carl D.
This Walgreens IS the worst at customer service in North America should be avoided like the plague.