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April 2024 by STEPH S
Akeem provided same-day delivery of my mailbox lock/key, as I wasn’t provided one upon move-in. He was very kind and professional, & provided very detailed information of where to find our mailbox (I would have never found it since it’s located around the corner in an area we never need to drive pass).Thank you Akeem & Buckeye Postal!!
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April 2024 by Tracy Richards
I absolutely love this post office! They are friendly, courteous and very helpful. My package was delivered to the wrong address due to the vendor not putting my street number on the package but the Buckeye Post office was able to retrieve my package and deliver it to me the very next day. Excellent customer service! Thank you so much!
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April 2024 by Aliyah Moore
I had an appointment for passport I get to the front of the line and the guy (middle age, brown hair) helping me was so rude yelling at me cause I was asking questions about the passport.I decided to walk out and didn’t finish the passport process. Mind you I had an appointment I was not a walk-in. I understand they are busy, but no reason to yell at customers when this is your job. I’m sure they treat other people poorly. I feel bad for this guy he obviously dislikes his job.
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December 2023 by Mich Hadley
I went to mail out a military package for the holidays, today, had my toddler with me. It was extremely busy and I almost left a couple times as there were probably 50+ people there, but I'd already been waiting a bit, and really needed to get the package sent out today.My toddler started to get a bit tantrumy, as we'd been waiting about 35-40 minutes and I ended up needing to fill out a customs form as well. The Staff here were so understanding, helpful and patient with me as my attention was constantly shifting between my toddler and them. I felt so bad for everyone's ears, but am so thankful for their patience and kindness as I'm sure I wasn't the only one feeling a bit stressed out.Tis' the season!
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December 2023 by Lauren Elizabeth
Supervisor was amazing. My package was not able to be delivered to my new appt. After I got a notification about my package being returned to the sender I went to the post office to update my address. The supervisor went above and beyond by retrieving my package for me and I received it an hour later from coming in!!
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December 2023 by Tonnie Langston
Thank you Akeem for going out of your way to help locate our packages and mail them to us in another state. Thank you for going that extra step. The Buckeye team has always be so helpful and has always been friendly.
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November 2023 by Toni Perreira
Went in on a Saturday and they were moderately busy with very short wait times. Even so, they greeted everyone with cheerful manners and acknowledged each customer waiting that they would get to them shortly. It was lovely to see the smiles and the great attitudes the staff had. Made my day a lot more pleasant.
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November 2023 by Rosemary Thomas
I appreciate the determination and dedication from Melissa in dealing with my missing package. The tracking showed it had been placed in my box but there was no package. After a few phone calls without any satisfaction, I spoke with Melissa who said she would get to the bottom of it. She drove out to check the community box location and then knocked on a few of my neighbors doors to try to locate my package. After finding out which neighbor had a box near mine, I was able to track down the person taking care of the neighbor's mail and the mystery was solved. I have my package. Thank You for your persistence Melissa!
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October 2023 by Briar M.
Akeem, a supervisor at USPS in Buckeye, AZ on Monroe, not only figured out why my packages weren't received, but located them after calling my mail carrier. He then delivered them personally to my front door. Absolutely amazing, thorough service!
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October 2023 by Greg Salinas
I'm currently working out of state .One of the Staff members Star and Akeem the Postmaster took the time to help me take care of situation . They where very helpful and respectful genuinely great people. They reached out to me as soon as they had an answer which was almost immediately and resolved the issue in a very timely manner. They saved me so much time and trouble. All while being concerned and polite. That you both again for all you did for me.
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October 2023 by Brooke Miranda
My family and I moved into our new home and we needed a set of mailbox keys. Akeem the post master personally made sure we got the new lock and keys. We experienced a prompt response and action.
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September 2023 by Don Wood
I had a unique need relative to mail delivery at my address. Akeem the Postal Associate at the Buckeye AZ Post Office went out of his way to manage it for me. Every time that I have visited this post office, they have given excellent service.
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September 2023 by Eddie Mathis
The Buckeye post office rocks! I am a new Buckeye resident and I needed to check on missing mail, as I had not received any mail in the 2 weeks I've lived in my new home. I called on Friday and spoke with Melissa. Melissa researched the issue and found out why I wasn't receiving mail and explained the reason to me. It all made perfect sense. Melissa also found my mail and made sure I'd be receiving it on Saturday. I did indeed receive it and in person. The carrier hand delivered it to me. I am very appreciative of top notch efforts of both Melissa and the carrier. Job well done!
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September 2023 by Regina Hailey
I would like to say "Thank You" to Akeem the Buckeye Post Office Computer Operator, and The Postal Delivery person, for their steadfast and swift assistance, in locating and delivering an important package of mine. They went above and beyond to correct a serious mistake, made by an on-line company, in putting the incorrect address on the package they sent to me. Anytime I've had issues with my mail delivery, the Buckeye Post Office, has responded swiftly, and resolved the issue immediately. Hands Down, we have one of the best Post Offices. Buckeye Post Office, you guys ROCK!!!! THANK YOU FOR ALL YOU DO FOR US!!!!
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September 2023 by Jason Pittman
Buckeye USPS did such a fantastic job troubleshooting the destination of my package that was out for delivery. So much so that I even got to speak with the mail carrier, John, while he was on his route and he was kind enough to return to the current and updated address to complete the delivery! Huge thank you to the representative - I feel bad, I didn’t catch his name, and a huge thank you to John!
