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January 2024 by margarita jimenez
a pet store with very good service ?
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January 2024 by Autumn Marie
Nice location off the freeway, great friendly staff, would highly recommend!
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January 2024 by The Pleasants
Had everything I needed
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January 2024 by Wendy Hoffman
Excellent grooming experience for all 3 of my pups! Thank you.
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January 2024 by Amber Elwood
Always so friendly and concerned about myLuna bear. Smiles, suggestions and good conversation!
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January 2024 by Trav Jones
Always claim lots of cute animals to look at
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December 2023 by Patricia Angus
First experience with having our dog groomed here. Pretty good job. But she cut the top of my doodles head flat. Otherwise pretty happy.
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November 2023 by melinda holberton
It is 3 strikes and your out. This store is so disorganized and unfriendly.First I went in and bought several items on the way home Istarted thinking of what I was charged and checked the receipt. I was majorly over charged, they rang up items wrong. I had to go back in and wait for them to try and figure out how to fix it. It took almost an hour.Second we took our dog in for a grooming appointment. When arrived there were 2 other people there also. They did the intake on the first two dogs said they would be right with us. Then they put both dogs they had in taken put them on tables and started working on them. Obviously they weren’t going to be right with us. However when it looked like we were leaving they came running after us. Amazing how that works.Third when I returned to pickup dog they had after being told not to use blow dry on her had done so. Then they didn’t do a complete nail trim ( main reason for the appointment). The excuse was they didn’t want to upset her. However it didn’t bother them to use blow dry and upset her. They then charged me for a complete appointment $39 which is $5 more then advertised on app.I was so frustrated at this point I just paid it and will not be back to that store for anything.
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November 2023 by mmshul
6 hours after a scheduled appointment our pup was finally ready. To find out, no bathroom break and no water. Told twice should be 40 more minutes. Previous appointments were done timely and a better presentation on our pup. Guess Petsmart on Watson,is good till they’re not.
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November 2023 by Curtis Yates
I went in to get my dog fitted for a coat and she acted like he did not have the time to help me and I came out with a coat for my dog that's way too small more than whites have gone in there they haven't been very friendly vintage knowledgeable about how to measure a dog for a coat
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November 2023 by Aylen Alvarado
POOR ON TIME MANAGEMENT & the MANAGEMENT overall. We took our dog Rocco in for a groom at 9am with groomer Sammy B. They didn’t have him ready till 5pm. That’s 8 HOURS FOR A HAIRCUT. We spoke to a manger which was a woman on duty, but she didn’t seem to care at all and blamed it on the matting. Rocco has been matted before and it’s never taken that long. Very dissatisfied with the the overall service.
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September 2023 by Pat Nell
We had are two Saintberdoodles groomed and they did a great job and got along well with the dogs. We will be back!
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September 2023 by Barry White
Great views from the top of Jerome Town. Good Burgers and friendly staff.
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September 2023 by Sarah Aguilera
I love this PetSmart; I went for a veterinarian visit for vaccinations and they went above and beyond to help me. They made sure my puppy left with everything he needed within my budget.
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September 2023 by Corrine Lopez
Just inquired about advertised “walk in, quick wash while you shop” was told by groomer not today. Only two employees working today. :(