-
February 2024 by Ancys R.
This place is amazing great customer service and it cares about its community what they did for me today not everyone does it. They helped me out in my time of need and I am forever greatful.
-
January 2024 by Richard Elliott
I took my car in to firestone on peebles creek goodyear for oil chang after my low engine oil pressure light came on so I had it towed firestone on Watson they did diagnostic said I had used the wrong viscosity oil when I changed the oil I said other firestone did it 10 days ago they said it's fine to go I drove off and called them low engine oil pressure light came back on they said its fine they checked my engine oil pressure everything was OK they said about a week later the low engine oil pressure light and now the oil light are both on I called 3 days later lady said they are trying to figure out how to check my oil pressure I called corporate they said they will have a third party check to see if my engine got damaged its been 4 weeks nobody from corporate has contacted me firestone on Watson called said its ready to pick up nothing they did she said its not fixed and nobody from corporate has even contacted me still very poor service so is my engine damaged from the lie saying oil pressure was good then saying they were trying to check it I've never been so irrate
-
January 2024 by Carole Galvez
Shawn was very knowledgeable and helpful. He went out of his way to help me. My vehicle was ready before the scheduled time. Very happy with my visit!
-
January 2024 by Katelyn Canchola
My service was phenomenal. Not only was a talked to through every step of my service, but the customer service was amazing. I believe I was helped by John, James, and an amazing woman up front. I felt very welcomed and talked to as if I was a friend. My brakes were fixed and no issues have remained since being fixed. Overall great experience!
-
January 2024 by Andrew H
Went in to get my Truck serviced. I have a fleet vehicle. So I have to get approval for everything.Cj is an excellent employee who should be recognized for her dedication and hard work . My oil change got approval but no word on my tires a couple of hours later she called me and said I was on hold an extended period of time but finally got the approval. She was so kind and looking out for my safety because my tires where that bad . We need more CJ in this world .
-
January 2024 by Rachele H.
i dropped my car off friday before they opened for a diagnostic test, i called the shop around 5pm since i had not herd from anyone only to be told the main tech was out and they needed to keep my car until monday. for a diagnostic test?? i picked the car up & brought it back monday, they quoted me $700 more than Christian brothers auto across the street. no customer service or communication. don't waste your time here.
-
January 2024 by Erica Huber
Although I was not happy with the job the mechanic did I was blown away by the service I received from CJ and Michael. The two of them listened to me and really genuinely cared. They went over options with me and discussed what could be done better in the future. These two are the reason I will come back again
-
January 2024 by Gina Flihan
Went in, and they charged 750 for the wrong diagnosis and fix, then tried to charge for a second guess and then couldn't figure it out, so they sent it to another location, and they didn't fix the problem either. The check engine light is on, and it won't accelerate above 3k rpm, which is what it was doing in the beginning. They refunded my money but it's still broken only now I have check engine light on
-
January 2024 by Emilio Espinoza
All the staff members were courteous and very professional.
-
January 2024 by Crystel Flanders
I've taken my car here a couple of times for oil changes and have not had any problems. The people are nice, and they get me in in a timely manner.They were super nice to my daughter and checked out her car before buying it, no charge. And even gave her a tire gauge to check her tire air.
-
January 2024 by Maria J Womer
Had an emergency blowout. Stopped at the Buckeye Firestone.. we received outstanding customer service. Very helpful and friendly staff even though it was close to closing time.
-
January 2024 by m Knight
CJ had amazing customer service. The techs were grinding on a Sunday. Grateful for them being open
-
January 2024 by Chris Gibbs
Friendly and honest. My go to place for all my vehicle needs
-
November 2023 by RockAFire Style
If you want a job done correctly, you take it to Firestone. You talk to Ryan and tell him what you need and tell him you expect Jacob to be the lead mechanic on your diagnosis/repairs. You get what you pay for, they’re the best in the southwest.
-
November 2023 by Virginia Henson
CJ & Craig helped me out with an oil change and I couldn’t be happier with the service I received. I came in right before closing, they both approached me and offered to help me out right away! I was in and out as I had hoped, and will definitely be back in the future!
