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December 2023 by Black Sand
Extremely kind, compassionate, and understanding team at this location.
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February 2023 by John Eppich
Actually able to sit down and talk to one of the personnel. Questions answered.
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January 2023 by Joan Olson
Drive thru was fast
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November 2022 by Adam Crabtree (moledrools)
Terrible service. Needed a notary and ge or/she wasn't there at all. Couldn't even help me, basically told to go UPS and pay for it. I'm closing my account soon
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July 2022 by Lauradee Carter
Chase could not help my 81 year old mother sign on to Zelle. They apparently have their own version but still could not help her. They told her to write me a check. WTH? That is what we were trying to get away from. I heard the lady speaking to her with a condescending tone.
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July 2022 by Paul Shirey
ATMs are always out of order
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June 2022 by Leticia Rodriguez
Visited today at 10:17 AM.. The bank supposedly opens at 9 AM according to the hours on the door. The outer door was open allowing for the use of the ATM machine, however the 2nd door was locked so I was not able to speak with the teller. If for whatever reason the bank cannot open at business hours, they should at least have a sign posted out on the outer door. There were about 5 cars outside waiting for them to open at the time.
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November 2021 by brad LetsPlay
Very nice they offered us water when we were waiting and good service.
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July 2021 by Marchese B
COVID excuse for everything. You can’t do anything in a branch without an appt anymore? Time to switch to banks.
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March 2021 by Hector P.
Terrible customer service! I needed to get a letter notarized and they said I have to make an appointment witch is already ridiculous, then they said the next appointment was on Wednesday! It's Friday, 5 days to get a letter notarized? Absolutely ridiculous! Someone needs to retrain these people.
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February 2021 by Nakira
As always amazing service, friendly faces.
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January 2021 by Billy Austin
The snooty teller behind the counter is horrible to deal with. Alma looks at you like your worthless and beyond her. They won't cash a chase check written from a chase account. Have to deposit and wait two days. When the check clears I'm taking my money out and closing the account. Worthless people!
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November 2019 by Rj Glatt
I have called in many times to see about switching my 401k to them BUT no one answers phone
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October 2019 by Lexie Garza
This bank isn’t like any other chase that I usually go to. This location isn’t the friendliest.
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October 2019 by Christie M.
Service sucks here. They are always busy or understaffed . To open an account they will tell you to come back in 2 days. This location service is the worst and with online banks like ally and chime and many others with a lot less fees, their human interaction and customer service needs to be stepped up.
