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October 2023 by michel st-pierre
just got back from a 38 days trip ( 31 bikes ) and i broke down 2h from them .They knew i was coming and at what time ( 30 minutes before closing ) ,i was ready to pay the over time cash and the shop said no dont unload the bike . Had to rent a truck and drove to texas to get it fix . it took them 40 minutes and i was back on the road ! I was told harley dealer will do everything they can to help you ,sorry not all of them!
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October 2023 by Kesha Flint
I was informed that this location's parts department is closed until further notice. Well that truly puts us in a bind now doesn't it? Why would a company go under new ownership and then get rid of everyone who has experience in the business? Sounds unreasonable. I guess I'll have to tell my buddies and their clubs to go somewhere else ??♀️That is too bad. The workers that helped my group, when we came through, got us tons of cool stuff and knew what they were talking about when helping in parts and trying to pick out a new ride. We even got pictures with workers. ??♀️ They are gone now. Loyalty means nothing. We will take our business elsewhere.
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October 2023 by Dave
Thanks to Angel and the Mechanic that serviced my bike. Being short a mechanic they were able take care of me so I could get back on the road. That was August 1, 2023. The next 2 were trouble free. Thanks again
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August 2023 by Barry Leimkuehler
Have driven past this location for over 20 years. Finally stopped. Gotta stop and get a t-shirt !
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August 2023 by brian nave
Grand Canyon HD was able to squeeze me in to replace both tires on my Ultra Limited, during my 4400 mile motorcycle trip. This was an unexpected expense, since I was technically told from my local HD Dealer in Tulsa Oklahoma that my tires were good prior to my ride out to California and back. Great job Grand Canyon HD in Bellemont AZ for showing me how a HD dealer should take care of us Harley riders.
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July 2023 by Rene Fierro
My Harley broke down near Flagstaff AZ and not being a local I was lost as most shops were closing or closed the next day, Saturday. I looked up a Harley near by and they were able to take my bike in before closing. Spoke to Jed and he assured me he would take a look at it. Service was fast and excellent. They helped ease my worries and they helped me get back home.
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June 2023 by James Mcmillan
What a beautiful experience...this is why my country is "Great"
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June 2023 by Alexis PLEAU
Thanks again for the service, very friendly and available! they saved my trip! I recommend !
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April 2023 by gaby burian
Super nice people. Hit a pothole - bent a rim and blew the tire . Had my bike towed there on a Sunday when they were closed . They kept my bike for a week and even helped us load it up. Thank you guys for everything.
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April 2023 by Doc Minesinger
Had an issue while riding from WA. Service Manager (John Ready), was prompt, friendly, and knowledgeable. Had me back on my trip in no time.
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December 2022 by Carla Crook (Rae)
Wonderful employees helped me pick out a Christmas gift for my cousin and wrapped it ? - I know he will love it.Thank you ❤️
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November 2022 by mo keithley
Super helpful! Great customer service!! All around great vibe!We pick up Harley-Davidson T-shirts all across the country. This one has one of my favorite scenes on it with the road, the mountains, and the bikes. ?
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November 2022 by Heavy Metal Jewelry
Great staff, great Motorclothes Dept!
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October 2022 by Jason Lewis
On 9-18-2022 went on a bike ride to Bearizona from Globe. When we arrived in flagstaff az at 9am we noticed that the fluid from my forks was all over my pant leg and bike. Called the dealership in and they said to bring it right in. Long story short no money outta pocket 1.5 hours later I was back on the road. The staff there was amazing made me feel like family. I never had such an amazing experience before in any Harley Davidson by far 10/10 in my books. When I'm ready to buy another bike or my daughter's ready to buy one I will make the trip up there just for this reason alone. Once again thanks to the staff and top notch machines working there.
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October 2022 by Julie Barnes
No leather for women seen when I went. And also almost no plus size options (2xl). I bought 1 shirt but didn't have the location listed in it. Not very size inclusive. Would have loved to get a jacket but no jackets for women there, leather or regular except for a rain jacket.
