-
March 2024 by jan Sure
While I stood in line, the girls were charging customers for every single item. When my turn came, I had a return to Nike, in its original bag and the associate said I had to buy a new bag, I asked why and she said or pay for tape. I’ve been going to UPS for years, and never had to pay for tape. So annoying. Especially since this is the closest one to me, but I’ll make the trip to another one to avoid this one.
-
March 2024 by Antonia Esparza
We had stopped at another ups & they couldn't help us. This location helped us with what we needed
-
March 2024 by Sikita R
Very Nice Gentleman Good Customer Service
-
February 2024 by Alex Caldera
They are not helpful at all. The person at the counter on Friday jan26 at 300pm specifically.
-
February 2024 by Princess Banks
This store lost a 5x8 75 rug and tried to send me around in circles to call customer service and customer service told me to call them
-
January 2024 by W4RL0RD 212
Late packages after two weeks and no one to answer phone calls yea trash completely.
-
December 2023 by Nigel Figuero
They never answer the phone, but in order to get notary service you have to call in advance. Good Luck!
-
December 2023 by Charlie C
Wholly unhelpful, use another UPS location.Had a package held & confirmed for pick up through UPS MyChoice. For some reason the location the refused the delivery and returned to sender. Of the 5 or so times I called the store only once was the call answered. When inquired as to why they refused the delivery, "I don't know, there's a lot of people that work here". They suggested I call the 800 customer service line to find out...Didn't even look up the tracking or attempt to help.
-
December 2023 by O Muratalla
When gone to the UPS Store, received.great customer service,.the employees have been friendly and helpful weather I need to send or return a parcel.
-
December 2023 by ItsLayahh Tv
They tried to charge me $212 for one package of clothing and another $157 for a small package, last time I only I had to pay $24 for an small item which I then I told the staff that and she go tell me no it’s $157. They definitely tried to scam me don’t go here at all.
-
October 2023 by Rachel Deno
Victoria is fantastic! She was all by herself there when I stopped in today. She had a line out the door and she was still calm and kind to me!
-
October 2023 by Cindy Funes
This store is so d**** I was charged the equipment fee for my cox box that I sent with these morons. I’m so frustrated that they lost my package and I had to pay for it. Don’t use this store to drop off anything! You call and ask for them to assist, of course they can’t.
-
August 2023 by Brianna Swindle
they need younger workers who work at good speed, they have an elder working and she take her phones calls during shift while there is 7 people waiting patiently to be assisted with.
-
June 2023 by LaToya B.
I really like this UPS location. It local to me and it is hardly busy. When it is busy the lines move pretty fast.
-
June 2023 by Tina Elkington
Wish I would have read some of these feedback comments before I scheduled my appointment here. I scheduled an appointment for 3:10. Waited in line to get to the counter, once I got to the counter I was asked to step over to the computer at the other side of the counter. I waited another 20 / 25 minutes! What's the point of scheduling the appointment? Poor staffing, would not recommend this store
