Ross Dress for Less offers the best brands and latest fashions for family and home at low prices. The store is known for having great dog toys and items like shirts and dresses at very reasonable prices, much cheaper than other retailers. However, multiple reviews describe the store as consistently messy and chaotic, with long lines. Experiences with staff vary; some employees were noted as unfriendly or giving customers a hard time, while others, like security, were polite. Despite the disorganization, it remains a destination for affordable clothing and pet supplies, though the environment may deter some shoppers from returning.