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March 2024 by Tyler Wintjen
Love me some
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March 2024 by Elza Macias
Everything I come here they mess something up or don't give us all of our meal! Today, it was the wings. Gotta stop coming here.
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March 2024 by John Fa'son
Well I came in today and there was a line just two people being helped by one guy behind the register and he seemed to take a very long time more than 30 minutes so I walked out and went and ran an errand came back they were done finally and so there was a young lady that was there earlier her name was Ray I think she's black or African American and she seemed to be very friendly welcome and smile saying hello welcome in she was very helpful with my order she's very polite and I really believe that you should have more people like Ray working there.... I wish I had my own company where I could hire someone Ms Ray she would be one of my first choice I would have her run my shop my store my warehouse to where she can completely run a business on her own she seems really professional and just has a really good personality and a beautiful smile as people coming that's something we need more of in the customer service.So I hope the next time I come here that Ray is still working here or has a higher positionOh yes and Ray she made the atmosphere around the front end of the store more enjoyable
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March 2024 by Marc Penn
We were shorted 2 tender pieces on our 12 piece order Didn't discover that until we returned
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March 2024 by Blu Santee
Took 23 minutes to get chicken at a fast food chicken restaurant.
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March 2024 by Victor Rabago
Excellent place to
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March 2024 by Broham
Terrible service is a reflection of poor management, that is a fact…...Saturday night, I was picking up an order. Manager chilling outside, talking on the phone. At the time I was picking up the order, there were about 2 customers inside and about 12 employees, half of them walking around with their hands in their pockets doing as they pleased. A simple order of wings took about 25 minutes to prepare….. this will continue to have terrible service unless leadership is addressed, in the meantime, I will never set foot in this restaurant again.
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March 2024 by Alfred Manuel
I’ll never go back to this Popeyes again. Customer service was horrible to drive-through. Lady was very very rude. Very mean. Food was also mediocre. I’ll never go back and I live down the street.
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March 2024 by Connie King
Very disappointed, I got shrimp and fries.I asked if the shrimp was spicy she said just a little spicy.Ate about 5 pieces of popcorn shrimp,if this is a little spicy I would hate to taste the spicy.Fries were cold and limp. Biscuit tasted stale and hard. Asked for butter and honey, no butter.Straws, lids and napkins are all behind the counter.Every person that ordered had to come back up and ask for something that wasn’t given to them, and a few that came in to do pick up had issues.Poor management, poor training, disorganized, I don’t know maybe this is a training facility. Employees were friendly.I was there about 10:50 AM, 3/5 McDowell in Avondale .Will not return. The inside of my mouth is coated with grease and already have heartburn.
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March 2024 by Porshia Perry
?! That's all I can do!
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March 2024 by Ryan H
Ordered a classic sandwich and they gave me a spicy one. Manager had to call the district manager to issue me a refund. Also the shrimp tackle box was spicy but no warning on it.
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February 2024 by Krystal Fergus
i had placed a mobile order for my family and i to eat after i had been working all day. we ordered a 5 pc tender meal with fries, a chicken sandwich meal with regular mashed potatoes, and a 2pc leg and thigh meal with mac n cheese. when i got to the store, i pulled into the drive thru and told the worker i had a mobile order. all they said was “next window”. no “alright we’ll have it ready at the next window” or anything just blunt af. whatever that’s pretty typical for fast food restaurants. i said thank you and pulled forward. once i got to the window, the girl (who was out of uniform, wearing a crop top) already has an attitude, ready to take it out on the next customer she sees. she practically throws the bag of food at me, and tells me it’ll be a second for the drinks. i try to say thank you but she’s already slammed the window shut in my face before i could get a single word out. she opens the window again to begin handing me my drinks one by one, but i ask her if they had any cupholders since im the only one in my car and i ordered three drinks. she rolls her eyes and slams the window again, going to get the cupholder. she hands me only two drinks in the cupholder so i ask her for the third drink and she goes “well i didn’t pack the order” okay? that’s great but im still missing a drink babe. so i tell her the drink im missing and she gets it for me. at this point, im eager to get out of the drive thru and away from her so i tell her thank you and drive off. once i get home and start dividing the food out, i realize they got 2/3 of our order wrong. the only correct things they gave us were the drinks, the tender meal (minus the fries that were missing), and the mac n cheese. instead of the chicken sandwich they gave us more tenders, and instead of the 2pc chicken they gave us 6pc spicy wings. already pissed off just from the attitude of the girl at the window, this pissed me off even more. the place was not busy, and the fact that there are so few menu items, it’s really not hard to get an order right. whatever. we’ll eat it cause we’re hungry, right? wrong. the chicken itself was practically inedible. the tenders were hard as rocks and more batter than chicken, and the wings were overcooked. at least the tiny scoop of mac n cheese that they up-charge for was good. this location either needs to do a complete overhaul of their workers, needs new management, or just needs to be shut down completely.
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February 2024 by VENNESSA Ramirez
Ordered online pickup..order said it was ready when I got there it wasnt..then they forgot a chicken sandwich I ordereð..I called to report it and they didnt answer..secondly because they were irritated they put way too much sauce in the wings(and I've ordered this more than 7 times previously)..and it ruined alot of my food..bad axx attitude from staff
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February 2024 by John James
I believe someone takes the meat off the wing drumsticks and re-breads them. There was almost no meat on the wing drumsticks, just breading and sauce.
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February 2024 by Arania Hill
On Mardi Gras morning as soon as they opened I got sour red beans and old chicken ON MARDI GRAD that’s ridiculous. I got 2 big box combos I asked for extra ketchup I got 4 in total and a window slam like I was a bum or
