-
June 2024 by bry so
Gave me a phone that didn't work couple days later and over charged. Got a refund back and they took half. Iphone 14. The service was poor, it took 2 hrs. Nobody didn't know what they were doing.
-
May 2024 by Roxy E
Can you believe this, they ask you to pay $5 processing fee to pay your bill, OMG....jk
This location is nice, friendly, and fast service.
-
June 2023 by J Gonza
I came into the store yesterday around 6:30 p.m. and I was never greeted. I asked about transferring my phone from another company. The girl tells me right away I need a transfer pin and account number but I think metros customer service is closed right now. I got the information she asked for and the girl rushed the whole process of setting up my phone and did not set it up correctly. I purchased a case and glass cover which she did not offer to help put on and instead gave me the incorrect case, a phone that was not fully set up and literally a push out the door since it was 7:10 p.m. and the store closed at 7 p.m. I had to knock on the door for her to set up my phone correctly and even then she seemed inconvenienced. I had to come back the following day to exchange my phone protector that she gave me that was NOT the correct case for my phone. I come back and she calls her manager which makes a bigger ordeal about me returning a case that didn't fit, that was purchased yesterday, given to me by her associate. I would NEVER RECOMMEND THIS LOCATION TO ANYONE!!!! RUDE! RUDE! RUDE!
-
June 2023 by Thomas Cram
This store is a joke. I went to 3 stores to pay my bill and both of them didn't have internet. My wife went to pay the bill at this store and they wouldn't take payment because her name isn't the primary account holder. We share the account so both numbers are on the same account but because she wasn't me or didn't have my ID she refused payment and now my service will be cut off at midnite. Cricket service sucks go Metro PCS!!
-
February 2023 by Jamie Boneta
Horrible service!The old lady in there Cielo’ is her name horrible miserable ? woman
-
December 2022 by Adrian Mestas
It's nice and friendly clean
-
September 2022 by Holly Aragon
Literally got a new phone at 1:15pm yesterday 9/10 and it only worked for 2 hours before the SIM card is no longer recognized. This morning I woke up to a message where the phone is in recovery mode and has to be factory reset... They don't open till 11am. They better make it right or I'll file for a charge back for fraud with my credit card company and switch to another provider!
-
April 2022 by Jana Sizemore
Cheap products & monthly service.I did not get good service. They talked me into a new phone and I had problems from the start. Not good follow up
-
April 2022 by L Schritten
They charge you for accessories that you didn't purchase. Watch your purchase before they are done making charge.
-
July 2021 by Linda Peterson
Employee no help they only want to talk
-
June 2021 by Noelani Guadalupe
10/10 great place
-
June 2021 by sheridann
Very good service, we were there yesterday because now we changed from the metro to cricket and the girl who helped us was very kind, she helped us with everything, thank you for your patience!!!
-
June 2021 by Kukis Silva
I love going to the strore "cielo" is always so friendly and always really helpful and there always so nice with everyone i total recommended to everyone....
-
June 2021 by Hunny Bunny
Waited to long to be helped so I walked out and the store was to warm felt stufft and they don't have phones on display
-
June 2021 by Norberto Orozco
Great Service
