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August 2024 by BJ Banchy
This location is so convenient, the employees are always pleasant & knowledgeable. I appreciate them changing my battery in temperatures over 106.
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July 2024 by Hidden Arizona
$26 to put a nickel-size battery in my key fob? Took the kid under one minute to get it in. I thought he was just gonna do it as a courtesy, and I've done it plenty of times on my own. Those batteries retail for about a buck and a half. $26 is gouging. My fault for not asking first. They've seen the last of me.
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May 2024 by alexis andrade
Brandon was such a big help! Changed my car key and was very kind ! Highly recommend!
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December 2023 by Wesley Vaz
Took my 2019 Toyota Corolla keyfob here to be programmed. In my first visit to the store, I left my key with one of the employees to be cut and programmed. The employee told me that it would take about 30 min to cut and program the key and that he would give me a call when it was done. One hour had passed and the he never called. I showed up to the store and asked if he was done with the work, and he told me that he cut the key too much and that he couldn’t programa it. Then he told me that he would order a new key and that they would call me when the key arrived and that I wouldn’t have to pay for the key, he said it would take about a week to get the new key. Turns out that it took over 2 weeks for them to get the keys and they never called me to let me know if it had arrived, I was the one that called to find out what was going on. Once they finally had the key cut and programmed for me, they tried to charge me for the key and labor, so I had to remind them that they broke my key and that they told me that they wouldn’t charge me for a replacement. So they agreed to it. I wish I could give it a 4 or even a 5 star review, but unfortunately there are some things that need to be fixed for total customer satisfaction.
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December 2023 by Tim Leasure
Purchased a battery for my motorcycle online. I was able to apply discounts right from the top of their website. Order was filled first thing in the morning and the young lady working there was an absolute a joy to work with. Highly recommend
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December 2023 by N'Vayeh Wiggins
Amazing service! Very helpful, knowledgeable, and understanding! Will be coming again!
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December 2023 by Diane Renee Ryciuk Drag (Renia I Andrzej)
Adore the lovely young lady who ordered a cell battery from Bell Road to be brought over to the Avondale location for my mom; thank you for that option. You could have just said go there but you made it easier on us & had it brought over to the Avondale location saving us time & gas money... she is giggly, happy, helpful, positive, & pleasant! Your energy should be contagious. I hope you rub off on your "fellow" staff.
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December 2023 by Diane Renee Ryciuk-Drag (Diane I Andrzej)
Adore the lovely young lady who ordered a cell battery from Bell Road to be brought over to the Avondale location for my mom; thank you for that option. You could have just said go there but you made it easier on us & had it brought over to the Avondale location saving us time & gas money... she is giggly, happy, helpful, positive, & pleasant! Your energy should be contagious. I hope you rub off on your "fellow" staff.
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November 2023 by Geema Treasures
Great service!!! Fast and friendly staff!!! Thanks!!!
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October 2023 by Susan Cox
Every time I go to this store, the service it awesome. They know their products. Staff is polite and doesn't waste your time.
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August 2023 by gary bloomstadt
Staff is always helpful and knowledgeable. I have never been disappointed with their service
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August 2023 by Suzie Lam
Avondale staff are very knowledgeable and helpful!
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August 2023 by Lars Kristensen
Competent staff and quality products.
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August 2023 by Carlos Santos
Professional and great service
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August 2023 by Jerry Jasmin
The lifetime replacement battery is a deal l really appreciate.
