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February 2024 by ghostcore
Never gave my card back!!! Called and asked about not giving back my card,he said " oh yeah you left it on the counter " dude you managed to hand the receipt, and never gave my card back to me!! You would think that you saw me leaving and saw my card on the counter and mentioned it while I was going out the door. NOOOOO you tried to cover the fact you kept my card. All I know I check my account regularly, so i will know if there is anything fishy going on! Smh so annoying having to go back to retrieve my card!!!!
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November 2023 by Mister Midnight
This appliance parts store is great: always helpful and friendly, and has had parts I need to repair both my dryer and refrigerator
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November 2023 by AzGeoDad Phoenix
5 Stars because I couldn't give 7. Staff are very helpful and patient in determining the correct part for my Kitchenaid/Whirlpool dishwasher, selling only what I need and nothing I didn't. Parts were in stock and prices are very competitive, often lower than online prices.
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August 2023 by Edward S.
I called in on a Saturday at 1PM. The website said OPEN, but phone said closed, and mailbox was full. Not comforting at all.
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September 2022 by J. Garcia
Don’t call this place a hour before they close. They’ll tell you to hold on, leave you on hold for more than 10 minutes and hang up your call. If I could I’ll give this place 0 star
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June 2022 by Dean Hanson
I was in the store yesterday. The fat lazy person you had on duty was a disgrace to your reputation. I asked questions about cleaning an oven, cleaning the exterior of appliances, taking melted plastic off of a toaster oven. He gave me the lamest advice and never left his highchair. I told him this was a great disappointment and so different from my previous visits. He didn't give a sh**t. Fire his a***
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May 2022 by B R
Marcy is a sweetheart. We spoke over the phone and she has so much patience. Honestly thankful for the experience.
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March 2022 by Lee Finch
They helped me get the right part for my microwave DIY repair
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August 2021 by Street Aktive
Reqlly friendly people that want to help
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August 2021 by Dan Shouse
APS is a go-to store for professionals and people like me who DIY my home repairs. My AC units are all over 15 years old and need parts and replacements when they go down in the summer, especially run/start capacitors. Most of the time APS has what I need for quick fixes. on a side note, unless you are a pro with a wholesale account, expect to pay +20% above Amazon. But I rack that up to a convenient tax.
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July 2021 by Joel Pesce Sr
Fantastic staff. Knowledgeable and patient. I went there for an AC capacitor. The young man helped me find the correct part to fit my unit. Their prices are lower than their competition for the same brands.
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June 2021 by Shelley E
Always professional and prompt service.
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April 2021 by Jerry Ward
Great service, and always what I need Hunter is always very professional and helpful.
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March 2021 by Joel Bram
Easy to find, great service, had what I needed! The guy who helped me was knowledgeable, knew what I needed as soon as I showed him the part! He made sure the replacement met the spec and suggested ways to be sure it didn't;t happen again! turned what I thought was going to be a $150 repair into a $20 repair. Would recommend, didn't make me feel stupid because I was a consumer not a repair tech.
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February 2021 by Adam Ince
They have a sign on their door saying that everyone entering has to wear a mask, and not a single employee was wearing one.Don't worry Appliance Parts Company, we'll all wear a mask to protect your employees. Its a shame your employees don't have the same consideration for your clients.
