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November 2022 by Kristi P.
Tiara Management at Apache Junction is the most kind, sweet and caring person. She went above and beyond to resolve an issue that first occurred at another Walmart. Tiara should be the Manager of a Walmart Store. Thank You Tiara!
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October 2022 by Effie O.
I placed an order to pick up and when I got home I was short a bag of chips. I went in the next morning and picked them up. Now this morning I asked my husband where he put my an item from my order and It wasn't there. So three trips to complete one order. I won't be doing anymore shopping there. Shopping local isn't working for me.
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September 2022 by Barbara V.
Went to get an oil change, gal said an hour. Did my shopping. After an hour went back to the idiots behind the counter still wasn't ready. Waited another hour and nothing. Went out to see and car had been gone from bay for like 45 mins. Asked one of the crackheads, I mean technicians where my car was, he's like yea "it's over there parked" I said it is ready, he's like"it sure is". Walked back inside and asked a 90 year old if they had any communication with the techs, not once got a reply. I told him it's my first time here and would be my last time. Again he did not respond! Worse service ever! 3 damn hours for an oil change! Ridiculous. Stay away!
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July 2022 by Timothy P.
Typical Walmart, has most what I need. Best thing is they carry the refrigerated dog food my dog really likes.
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June 2022 by Justin M.
I have gone to this same store 100 times. I have taken my foster children (ages 7-17) and have purchased alcohol. I went this time with a relative whom is 35 years old, and I couldn't buy alcohol because he was in his swim trunks without his ID. HOW DOES ANY REASONABLY INTELLIGENT PERSON MAKE SENSE OF BEING ABLE TO BUY ALCOHOL WITH MINOR CHILDREN, but not with adults? This store has staff whom look either 14 or homeless. I'm sure that the slightest bit of power gives them arrogance, but damn, can you use common sense. Walmart, and this store specifically, is the ONLY ONE I have had this problem with. I will forever avoid Walmart. I support businesses with actual customer service and staff that have some sort of intelligence.
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May 2022 by Holly A.
It took about two hours including waiting in line to get an oil change. (I was the only one in line.). Nothing out of the ordinary was needed for my vehicle. The cashier acted like he couldn't care less about ANYTHING. This place was a huge disappointment. The sad thing is, it will never change. The only reason I'm giving it one star is because of the bearded gentleman with hair in long ponytail that did the intake. He was nice.
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April 2022 by Valerie H.
I have been having items delivered to my home from this location for 10 months now. I have experience a couple of hiccups with their deliveries before, but today is the final straw. I started ordering groceries to be delivered about 2 months ago. One incident about a month ago was part of my delivery made it to my home, but the part was delivered to someone else. I got a refund for the missing 2 items, however it took over 2 weeks to receive it. Today I placed a large order and I was told it would arrive sometime between 6 and 7pm. These were items I needed for tomorrow. I got a notice that it had been delivered at 6:36pm, however I was watching our porch and nothing had come. I contacted the delivery manager at the Walmart and he kept telling me it had been delivered and I kept telling him no it wasn't. He sent me a photo of my groceries sitting on a porch, but it wasn't my porch. He hung up and called the driver who never answered his call. When he called me back he acted like I was lying about not receiving it. I told him that we live about a mile from the Walmart on the same street even and that he could come here and see that the picture is not of my place. He was rude and yes I am ashamed to say I lost my temper with him towards the end, I can't believe the incompetence of this store and this department. We made a decision to never shop here again nor order anything from Walmart again. Order at your own risk!
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September 2021 by Fred O.
Going into this store with self check out is a joke. They set all the machines to take cards only. So i was moved all the way to the end of the Machines and the girl could not even Ring the stuff up. Then an employee set something on the counter to ring up in front of 4-customers waiting. That was very Disrespectfull of the Employee to the Customers waiting. They need better Manager Control on Saturday and not everyone is paying with Cards. Customers will just Walk out periode.
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April 2021 by Lin H.
I went to this Walmart in Apache Junction and was impressed with Melisa from Cosmetics. She not only helped me with two children's bikes but helped me out the door and fit them in my SUV. She was awesome!
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January 2021 by Paula M.
Since Walmart has gone to the self check out stores I have decided I will not be back. I do not see the prices dropping since they don't have to pay cashiers. All I see is a greedy box store that pays his employees so poorly that they do not even have insurance. I went for the first time since the pandemic and I can go elsewhere for better service in the same prices
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November 2020 by Kinsey H.
the people who work here are LAZY. i drove 20 minutes to this walmart because on their website it said they had what i was looking for in stock. i get there & it's not on the shelves, so i ask a worker if they have it in the back because it says specifically on their website that they have it & he said "well we probably do but we would have to look through boxes & boxes & boxes so yea sorry". don't work somewhere if you don't want to do your job.
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October 2020 by Jason C.
Walked in and overfilled my cart!! Went to get in line in the real line because I have so much. Come to find out they do not have any more real lines. I guess all of the customer service is gone now!! Wtf can even get my food bagged up!! The store smelt like rotten meat!! Get some deoderizers!!
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October 2020 by William C.
Very disappointed with Walmart Optical Department. I purchased a glasses from their Mesa, AZ , 1606 S. Signal Butte, on February 10, 2020. I have had them eight months and the coating on the lenses has failed. I first noticed the problem in June but did not return to Arizona until early October. I was told by their optical department that while cleaning I had scratched the lenses and they couldn't help me. The employee "knew" this without even inspecting the glasses. I informed her that I have worn glasses for thirty five years and was well aware of the proper method to clean lenses. I also let her know that I only used lens cleaning products sold by Walmart Optical. Had the employee inspected the glasses they would have found the coating has degenerated over the entire lens. The only way I could have destroyed the surface to this extent was to clean them with sand. Needless to say, I won't be going back.
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September 2020 by Lauren M.
This is your average Walmart. However one of the entrances is closed all the time so it creates a large bottleneck of people trying to come inside. Items and shelves constantly are being moved so finding anything in this location is impossible. If you need a workout. Come here cause you'll be walking everywhere to find coffee or dog food
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August 2020 by Katie B.
I have been to a few different Walmart's in Maricopa county which has a mandate of wearing a mask and I am someone who can not wear one but anytime I went to a Walmart, I was either not even asked or they politely asked if I wanted one and were super nice when I said I couldn't. Apache Junction Walmart was a different story. First of all, they have a sign stating due to the local/state mandates, masks are required. Well Pinal county does not have that mandate and neither does Apache Junction so this is strictly a Walmart policy which is fine but don't mislead your customers. Secondly, the lady who was at the front door with numerous other employees was extremely rude when I walked in and she stopped me saying very loudly 'Umm a mask?' and glared at me. I said I couldn't wear one and she almost said something more but thought better of it. She gave me a nasty look and turned around. She could use a class in customer service. I know this doesn't seem very bad but it is hard being someone who can't wear a mask and having everyone judging you, not knowing why you can't wear one and making you feel ashamed. I thought I was safe going to the AJ Walmart since there are no mandates but I will stick to other Walmart's from now on where the employees have some class. Another thing is I don't understand the only one door open and making everyone shuffle through the same opening and not having at least one door in and one door out. Especially how hot it is here right now, I have seen many seniors turn away because they parked at the closed door without realizing and they decided not to go in because it's too hot for them to walk to the other door. I believe the risk of infection would be higher having everyone clustered in one area. This review definitely doesn't reflect on other Walmart's (except the door part) and I will be adding good reviews to the ones I love to shop in