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“Excellent service. We were driving on a road trip and our tire began shredding at 745am. This location got us in (even a few minutes before their scheduled opening time) and Colton helped us get affordable tires which were replaced immediately. Top notch service, they saved our road trip!”
6AM - 8PM
24808 N 39th Ave, Glendale
Tire Dealers
“We had friends visiting from L.A they arrived with a big fancy RV. The RV had some issues the wheels would lock up and RV will not move. Beside there was an oil leak. WE called many places and no one was available to resolve the issue. We called Ariel he came in 30 minutes went to buy an oil he had worked nonstop on the RV and was able to repair it, so our friends were able to drive back home. Ariel preformed an outstanding job fast and sufficient with a reasonable cost. He is a magician!!”
“Stellar Service at Big O Tires on Happy Valley Road Phoenix, Arizona
I recently visited Big O Tires on Happy Valley Road with a flat tire, feeling a bit apprehensive. Like many, I was concerned about being upsold into purchasing more than I needed. However, my experience turned out to be quite the opposite.
When I arrived, I was assisted by Michael Gruentzel, who took the time to thoroughly inspect my tire. Unfortunately, it couldn’t be repaired, and after a careful assessment, it was clear that I needed new tires. What set this experience apart was how Michael handled the situation. He didn’t just push me into buying new tires; he logically and patiently explained why my tires, which were over four years old, were no longer in good shape.
Michael went above and beyond by walking me through the benefits of several tire brands they carry. He made sure I understood the pricing and the current sales available, ensuring I got the best value for my money. Our conversation even extended to sharing experiences we’ve both had with poor customer service, and how that can negatively impact a business. We agreed that a single bad experience can lead to significant lost revenue for a business, which only reinforced my appreciation for the exceptional service I was receiving.
I left Big O Tires not just with four new tires but with a newfound respect for this store. I felt genuinely valued as a customer, and my choice to visit this particular location was validated by the "Value Added Service" I received—something that's increasingly rare these days.
I've already shared my positive experience with my co-workers, and I’m confident that when they need new tires, they’ll be heading to Big O. A big thank you to Big O Tires and especially to Michael Gruentzel for your expertise and outstanding customer service!”
“Ernie with Wilhelm Auto was great to work with. He and the whole team communicated all my options to me through the process from car drop off, system diagnostic, service suggestions, and pick up. They even paid for my ride share back to my house.
5 stars!!”
“My only tire store. Fixed my flat tire in ten minutes without an appointment. I have visited several local locations and have had an excellent experience every time.”
“Traveling and had an issue with a rental vehicles tire. This place went above and beyond to help us out, when another chain tire place nearby wouldn’t. Appreciate the down to earth honesty of the front desk man, Mike Rowe. I need this chain in my town!”
“My Grandmother went in today for all 4 new tires on my grandpas truck and Bryce helped her out. She said he was an amazing young man and helped her out with everything! Along with that we did set up an appointment at 9 and they got it in right away and was finished in 25 minutes! Way to go Techs! Thank you for helping my grandmother!From Ron Lewis”
“They have been taking care of me very well for over 8 years and have done a fantastic job getting me in same day and respecting my time and my schedule and because I'm a loyal customer they do not nickel and dime me for every little thing so I greatly appreciate that and would highly recommend them. Today Collin made my life a lot easier by squeezing me in and also looking at some other issues that I was unaware of.”
“Maury and Zander are life savers. They took us in right before closing and on a new tire to replace a complete flat. They were short staffed and still showed tremendous care to help us out. We are now loyal customers for ever! Thank you so much Maury and Zander!!!”
“These young men are always great! Tony helped me out in a pinch despite being very busy getting me back on the road quickly (i was okay with waiting a while since i didnt have an appointment) . great service highly recommend.”
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“Very friendly and professional. Had and oil change and tire rotation in about an hour. Best to make an appointment. Did a full inspection on my vehicle.
Thank you.”