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“Great service and outstanding customer service. A great find fit all my deliveries, especially my mail! The rural deliveries seem to struggle with daily in Desert Hills area, that's why I'm here, great choice!!”
“i have come to this location twice the first time juan helped me with printing and emailing documents and was a wonderful help and so friendly ! so i came back today and richard helped me with emailing finding documents in my phone for me and printed over 50 pages i others r wouldn’t of known how to do i am not very good at technology have just moved to arizona 2 months ago, and your staff at this location is by far the most friendly patient and helpful ups emoyees( ever) i really appreciate you guys!!!!!! you deserve a raise and it may not seem like a big deal but i could not of gotten these legal documents completed without their help sincerly a greatful!!! customer”
“They've been good to me for years now. Helpful, friendly, and willing to go out of there way, especially around Christmas to take care of everyone. The one negative commenter needs to understand, there is often a separate pickup and delivery truck and they sometimes make more than a single trip. The delivery truck rarely has room when loaded up. (I drove for FedEx years ago) The ladies at NRB cannot guarantee a box will get on a truck if it's past pickup time, even if it's before they last delivery time. Go easy on them, they can't control that. As far as the "vulgarity" of the owner, you must have really acted like a baby to flip her switch. She doesn't have to put up with your disrespect, and I've been in there when she had to deal with some real idiots; she always has kept her cool.”
“Love this place!! They are busy during the opening hours and closing hours. They do Amazon returns so that’s a plus! And if you don’t want to wait in line there is a kiosk for Amazon returns! Love that!”
“They've been good to me for years now. Helpful, friendly, and willing to go out of there way, especially around Christmas to take care of everyone. The one negative commenter needs to understand, there is often a separate pickup and delivery truck and they sometimes make more than a single trip. The delivery truck rarely has room when loaded up. (I drove for FedEx years ago) The ladies at NRB cannot guarantee a box will get on a truck if it's past pickup time, even if it's before they last delivery time. Go easy on them, they can't control that. As far as the "vulgarity" of the owner, you must have really acted like a baby to flip her switch. She doesn't have to put up with your disrespect, and I've been in there when she had to deal with some real idiots; she always has kept her cool.”
“Needed some information on some services that UPS provides and the young associate behind the counter was very nice, but didn’t seem too knowledgeable regarding my inquiry. He did ask the manager about it and she was able to help both of us. Unfortunately, the cost of doing business has gone up quite a bit, otherwise this would have been 5 stars. All things considered, it was still a very pleasant experience.”
“This location and team are FANTASTIC!!! They truly go the EXTRA mile for you in a world where no one seems to remember what customer service is!! Thank you all!!”
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“I have been a customer of our Anthem/New River neighborhood UPS store for many years and have never had unsatisfactory service. Each employee has a wonderful attitude of service. The owner has maintained a loyal group and leads by example. I can not count the number of times they have assisted me in very important matters and during time constraints. They never hesitate to go one step further to bring great customer service. GREAT JOB UPS!”