-
September 2024 by Ben Kline
Overpriced and bad service. Not worth the drive to Wetaskiwin.
-
September 2024 by Greg
Service did not tell me what was going on with car then charged me more then double the hours compared to other dealers. Don't come here
-
August 2024 by Tim Monteith
After purchasing a truck from another dealership that needed work right away. I took it here. Not only were they quick to find the problem and fix it. They were very friendly and not pushy about anything. Highly recommend dealing with these guys.
-
October 2023 by William Burgess
Preying on the elderly.Not happy with the service dept.My dads 76 year old wife went in for an oil change, and to change the winter tires that Denham themselves change yearly.New lug nuts and a new battery when the vehicle only has 29000km on it, and is only a few years old.They charged the card three times on three separate occasions, within one week.The vehicle started and worked fine,They saw a little old lady who can barely walk and decided to take advantage of her.What a joke.Preying on the vulnerable.Scammers, and to think my dad liked going here.If he wasn't in the hospital he would have told the service dept, where to go with their stunt.Shame on this place for preying on the elderly.What is next for Denham Ford service?Charging to change out summer air for winter air in tires? Or maybe reversing the battery cables so the a/c blows warm instead of cold..
-
August 2023 by Brenda Wolbeck
Very friendly and knowledgeable team. It was a great experience dealing with Denham Ford.
-
June 2023 by Ben Tobiasson
Re: Parts, Re: Brett, counter person. Very, very good. Thank you Brett for your help getting the part I wanted at the price that I wanted and your help on the counter today. Dealership excellence at it's prime! Thank you to all that helped!
-
June 2023 by Jim Starko
We recently bought our third vehicle from Koji Omura at Denham Ford.It was, once again, just a wonderful experience. Koji remains, through all these years, a tremendously knowledgeable and patient Sales Representative. He takes whatever time is necessary to show and explain all of the options of the vehicle and there is absolutely NO PRESSURE whatsoever from him to buy. Koji firmly believes that he has to EARN your business, which he did for the third time with our family.It was also a pleasure to deal with Dan Anderson again and I was delighted to see that he has risen to the position of General Manager.Our research showed that, on average, the price of a comparable vehicle to that which we purchased at Denham in Wetaskiwin was about $2,000.00 more in Edmonton. Plus, Koji and Dan were also willing to "deal" on the price of the vehicle (within reason). So, "Cars DO, Indeed, Cost Less In Wetaskiwin."It was also a delight to once again see and deal with Avril Tomlinson, the Finance Manager. Again, Avril is very knowledgeable and takes the time necessary to answer any questions and explain all options available.There is certainly something to be said about the value of long-term employees to an organization and Koji and Avril are two prime examples of this.Dealing at Denham Ford was, once again, well worth the hour drive to Wetaskiwin. I strongly recommend this dealership to anybody looking for a new vehicle or an upgrade to a newer vehicle.Dan - Koji and Avril deserve raises!!Jim and Bob StarkoSt. Albert
-
May 2023 by Robin S.
Took my car for detailing. Purchased top-of-the-line service over $200. Quite disappointing. Seats shampooed but everything else barely touched. Would not recommend. If this is the level of detail they apply to their work, I would not rust them to do anything.
-
November 2022 by DAVID TOWNSEND
Koji(sales) and Avrial (finance) are a great team. Second time buying from this dealership and they don't disappoint. Service team is tops, they always takes great care of my Fords and are accommodating to my busy life schedule.
-
August 2022 by Alicia B
Amazing customer service with the service department at Denham Ford. They went above and beyond to help me out after I had car troubles on a trip. Thank you very much!
-
August 2022 by Nizil Ibrahim
Fantastic Service Experience. I went there to fix my car brakes just before long weekend. They where super busy, but still took care of my car. Super friendly. I will definitely recommend this place.
-
July 2022 by Bud Mould
Brought our F150 Harley Davidson into Denham Ford to replace the door keypad and have tires replaced. The service and parts department went above and beyond to look after us. Another Ford dealer told us they weren’t able to pull the door code but the technician at Denham got us the code in 10 minutes. Thank you Denham Ford
-
July 2022 by Mark Tripe de Roche
When you bring you vehicle in for emergency service and your wife asked for her stroller out of the back seat and find your back seat like this. Car seat disconnected and seats in disarray. Never mind the scratch marks on the door. Not very thoughtful.The first time to Denham I was underwhelmed. This time I’m super disappointed.
-
June 2022 by Sherrie Benson
I have never been treated as much like a personal friend as I was at Denham. They are fair and kind. Lawrence takes the time to tell you everything about the new vehicle. He even takes the time to talk about safe driving. In other dealerships I've been to I don't feel that they give me much of their time. This is the second time I've bought a Ford from Denham because it is the best.
-
June 2022 by Ben Louie
Fantastic experience at Denham! Koji kept me informed the whole way through my order and Avril was thorough and efficient with the financing. She actually got me a better rate than the one I locked in during a time when interest rates are rising! No shady dealer tactics either and full transparency. Highly recommended if you want a straight forward buying experience!
