Canadian Tire provides a convenient location for household shopping needs. The service at its service centre is frequently described as excellent and outstanding, with teams noted as friendly, helpful, and going over and above. Many staff members are characterized as amazing, accommodating, and treating customers very well. The products, such as faucets, can be of good quality and a great price. However, some operational challenges are noted. The in-store pickup process can be a negative experience, involving long waits, lines at customer service, and procedural issues that cause inconvenience, such as theft alarms activating due to unscanned prepaid items. The store's inventory system is also criticized for not being real time and often being wrong, leading to wasted trips when items are out of stock. Isolated incidents of poor customer service have been observed, where employees were seen unwilling to help a customer with a large item. Despite these issues, many customers highly recommend the business and express eagerness to return due to the generally positive service experiences.
Such friendly people. They had exactly what I needed.
October 2024
The auto center has been my new hangout lol
Great staff, cheap snacks, regular updates
October 2024
The people at Canadian Tire have been extremely helpful in help me spend money! Joking aside they have been great! My complaint is their inventory system is not real time and always wrong. I continually waste my time and find out they out of stock and have been for a while!
