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“This is the second time I've taken my car to Boyd on an insurance claim. The work was excellent and customer service first class. They dealt directly with the insurance claim department and organized my car rental. It certainly took the stress on me out of the equation. Kudos to all!”
“If I could leave 6 out of 5 stars, I would - Ivan went above and beyond for me. They did excellent work, and recommended some better, cheaper ways of doing the repairs than my insurance adjuster had come up with, including flawless paint colour matching, which my insurance was pushing to do completely separately. Ivan also personally spent 2h doing tedious wiring work to fix a faulty door lock I had mentioned - unrelated to my collision damages - for free.Ivan is willing to fight for his customers' best interests, even when that costs him some profit. In my case it was apparent that my repair & claim would barely break even, with the cost-saving measures he himself recommended, but he still went out of his way to always talk and explain things, and deliver top-quality work. When we would talk, it was also clear how he does well by his staff, too.I was so so impressed by Ivan's integrity - the complete opposite of one of those bigger flashy shops who are just out to get a bigger paycheck. 110% recommended for anyone wanting honest, caring work, he deserves a ton of business and good karma. Thank you again!”
“Great work and customer service! Mario had me booked in the next morning and out the door with a new windshield on my GMC terrain by lunch.Service: Auto windshield replacement”
“We were on our way to Peace River and got a rock in our windshield north of Red Deer. We called a couple other glass places who said we're booking for tomorrow . We called Crystal Glass on Gateway & 63rdThe receptionist( Sharon or Sandra can't remember) was so accommodating and got us in as soon as we arrived in Edmonton.”
“Woke up to a nail in my front tire today. That was the first time I've ever changed a tire myself, and these guys patched it up and swapped it back on in less than an hour. I drove over here on my spare after 2 other places turned me away, as they were fully booked. After the harrowing, emotionally exhausting morning I had had, these guys treated me like a human being in my hour of need, even though I didn't have an appointment, and I am extremely grateful for their kindness.”
“Really impressed with their customer service. There was an issue with the glass for my car and they were very transparent with me, notified me right away and took proper steps to mitigate the issue completely to my satisfaction. Couldn't have asked for a better resolution. No product will ever be perfect 100% of the time, but how you deal with the customer is what matters in these businesses. Good job, would absolutely recommend this place to my friends.Service: Auto windshield replacement”
“Some dust was left all over on my dash and console, which I was not to happy about. It was not worth going back to complain. It was a simple thing to clean it myself after I got home.
All in all... I had excellent ? customer service from Trina and her team. I would highly recommend them.”
“Great customer service and very reasonable pricing!! Kinda rare to see in these times.
David went way out of his way to make sure the parts we bought (new hood and bumper shroud) were painted and ready to pick-up quickly and then let us know that they are there to answer any questions we may run into during the install process. Even threw in a handful of push pins for the installation.
I would recommend to anyone in need of auto parts, painting, and service to check these folks out !!”
“Great staff that kept me up to date on my repair every step of the way. The workmanship looks as good as the original manufacturer.
100% satisfied with with the customer service and repair. I would not hesitate to refer them.”
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
“This is a great place. My rearview mirror fell off this morning. They got me right in and he fixed it in a few minutes while I waited. I have had windshield chips fixed here and had my last windshield installed here and had a great experience every time. Highly recommend Crack Master St. Albert.”