Canadian Tire is known for its helpful and knowledgeable staff, with several customers praising employees like Dan and Ken for their exceptional service in the auto parts and service departments. Customers have experienced prompt assistance, especially when it comes to specialty tires. However, some shoppers have faced challenges with product quality, such as issues with a particular brand of boots. Additionally, while the store offers a wide range of items, the online inventory can be misleading, leading to frustrations when items are not available in-store. Overall, Canadian Tire provides a good selection of products and generally friendly service, though improvements in inventory accuracy and staff availability could enhance the shopping experience.
Came in for some new winter tires, and was helped by Dan at the auto parts desk. Dan was very knowledgeable and helpful. Great service!
October 2024
Had what I needed of a few small items to restock the garage, for future projects. Some good fall clearance specials.
October 2024
Ken from the service dept. is incredible. Told him I was on a timeline to get back to B.C. he went far above and beyond to get us the specialty tires we needed and got us in to get them on. An error occured and again was incredible in dealing with the issue. Amazing customer service. Thank you.
