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9:30AM - 5PM
Market, 5515 Tudor Gln, St. Albert
Banks
“Customer service was very good. The person I spoke to answered all my questions very clearly and comprehensively, and took extra steps to ensure that I received all the benefits I could from my account.”
“Matt has been a great help in all my banking matters over the last 8 months. Its a specific and difficult situation that I am going through and he has been professional and patient the whole way through. He makes me want to do more banking with Scotiabank!”
“This has been our main bank for over 30yrs. I love that when I visit, I am greeted by name by the very friendly tellers. I also very much appreciate Rima—she has been over & above helpful with our family consistently over the years. She is efficient & ensures our needs are dealt with quickly.”
“I went into this branch on Jan 12 and I got directed to this woman who was more then happy to help me with all my banking needs. I would like to give her a shout out Roma you are an amazing person I am so thankful that I was able todo all my banking with you. You made it easy and enjoyable. Thank you again Roma!”
9:30AM - 4PM
2 Hebert Rd #246, St. Albert
Banks
“Wonderful staff and service, I was standing in line and witnessed the teller deal with another customer whom was a handful, very gracefully I might say, shout out to all the advisors too for being very knowledgeable”
9:30AM - 5PM
11 Bellerose Dr, St. Albert
Banks
“I entered the Inglewood RBC branch because I had difficulty accessing our line of credit. Even though I entered the branch just before closing, Galina was more than willing to assist me. She patiently explained that RBC mortgages and lines of credit are inaccessible if the service is rendered in a different province. I felt overwhelmed and panicked trying to access the funds, but Galina successfully guided me through the process of setting up online banking (it was our first time trying to access our HELOC). I mentioned that the funds were for a final deposit for our contractor, and if possible, I could order the rather significant amount of cash that day for arrival on Friday. Galina said she would create a note and call me the following day if the cash arrived sooner than Friday.
The following day, as promised, Galina called me to let me know that the cash was at the branch and that I could pick it up when convenient. Her exceptional service truly stood out. Now that’s customer service!
Thank you, Galina. Your assistance was critical, and your patience was exemplary. We cannot thank you enough for your help in this stressful situation. Your dedication to your customers is truly commendable.”
Banks
Banks
Banks
Banks
“Over the past several months, my partner and I have been working with Tara in restructuring our finances and helping build a stronger foundation.
Tara is very intelligent and has proven herself time and time again. She has always been responsive and shows great empathy. Tara has and will walk you through the steps and explain everything as you go. What I personally like about her, besides her excellent communication skills, is she will get right to the point and not fluff or push anything onto you.
ATB is very lucky to have her on their team, she is able to be what all advisors strive to be. She follows the C.A.R.E to the highest standard. Communication, Attitude, Responsiveness and Empathy.
I look forward to continuing working with her and the rest of her team at ATB.”