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“Marcus is great. He goes beyond and above to satisfy your needs. He is a great person and very knowledgeable. Glad to do business with him. Thank you Marcus for all your help.”
“A huge shout out to the wonderful staff at this branch! After standing in a long line for about 20 minutes, staff member Olivia Hall assisted me. My transaction required I make a trip to another financial institution and return to this branch to deposit funds. When I expressed the fact that I likely wouldn’t be able to stand in line again - physically or schedule-wise - Olivia graciously advised me that she would watch for me and I could simply hand her the deposit without waiting in line.
As promised, she noticed my arrival back at the branch and, in spite of being busy motioned for me to drop off the deposit and offered me a chair while she completed the deposit.
I so appreciated her compassion and thoughtfulness as well as the security person’s friendliness and warmth at the door.
Thank you for adding the warm human touch! So needed these days!”
“Awesome bank full of awesome people, tellers are always super friendly and I had a meeting with Patricia(I think?) a few weeks ago and she was very helpful and an utter delight.Will absolutely be coming here for all my banking needs.”
“The GM at the Spruce grove branch and the staff were awesome. I dropped by near closing and I can not thank you enough for being so helpful and professional regarding all the phone calls to VISA to speed up the delivery of my new card. Thank you :) :) 10/10Stopped by today. Adina ( GM ) was amazing. She saw a line up and went out of her way to assist. Professional and classy. Thank you for your assistance today.?????”
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“So I’ve never rated a bank before but am so glad that I finally remembered about this “hidden gem” ATB branch in Spruce! Unlike the “main branch” on 16A where you can stand in line so long that certain muscle groups atrophy, I have been in and out of this branch within minutes. And yes, someone actually physically helped me with my banking transactions at the counter. Taffy, the Manager helped my elderly mother out with her personal banking and was very courteous and helpful. It’s a small branch but I’ve never seen more than one other person in there when I’ve been around.”