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October 2024 by Codkiller P. (codkillar)
Was in the store a week ago to pick up my purchase, very nice staff. The manager nahim was very helpful. Would recommend coming here.
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October 2024 by lach THOM
Highly recommend spending your money elsewhere. 3 years after the purchase of my (ever so slightly damaged) TV, I go to collect the warranty rebate they offer. They said because a tech looked at the TV and said nothing was wrong, it was still a use of warranty. Why offer this if you're not going to honour it?
SHADY BUSINESS. BUY ELSEWHERE. THEY DO NOT CARE ABOUT CUSTOMERS.
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October 2024 by Annelies Bronder
Jacob in Sherwood Park location has been amazing in helping us find a great tv and sound system!
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October 2024 by Stephan Wuthrich
No pressure sales and good knowledge of product . Austin is the best ?
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October 2024 by Uncle Buck
Great deal on 55" tv
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October 2024 by Gia Yen Lam (Yen Lam)
Had an amazing experience at the Sherwood Park location! Imran was so helpful in my search for headphones and in answering any questions I had. Would recommend the awesome sales team here.
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October 2024 by Nick Richard
Waste of time. Sales manager Austin tried to upsell me a Tv after Knowing that I have a dedicated projector set up.
After finding out that I wasn’t going for the TV he completely lost interest and fell straight off.
Wasn’t knowledgable at all in projectors and their capabilities, which was surprising coming from a sales manager.
After some awkward deflection of typical sales tactics, I walked out of there with a $2000 problem, but thankfully, I was able to return the next day and this whole thing could’ve been completely avoided by a knowledgable sales person.
But hey, I managed to get a hold of James at West Edmonton and let me tell you there’s not much that Guy doesn’t know about projectors!
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September 2024 by Amandatory23
The staff acknowledged me quickly and offered help. The store layout is nice and products are easy to find and in stock.
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September 2024 by Elaine Curry
Fantastic service with Austin. We ordered a tv on his advice. It came in damaged from the delivery company and there was another ordered right away. Arrived on Monday and they arranged delivery and set up the next day. The guys were fantastic. Set up 2 Telus remotes as seniors wanted. Cleaned up everything. Always happy with visions. This time got the extended warranty as advised
Thank you for all that you went above and beyond doing for us!!!
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June 2024 by Torin McGonigal
Dealt with Steve over my wife's command start after a few hours of unsuccessfully trying to reprogram the fobs. I gave him a call and the crew at Visions had it sorted in minutes as they discovered it was a equipment failure. Life and death of us all computers. Highly recommend the guys prompt and swift service.
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June 2024 by Benjamin McMaster
The car audio guys here are awesome. Imran saved me a lot of heartbreak on a head unit.
Give these lads whatever they want, because they're why I keep coming back ??
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June 2024 by Adam Lerbekmo
My family came in to buy a tv and sound system for our lake and had the absolute pleasure of dealing with Austin. He was very knowledgeable about all the products of our interest and was very friendly and patient with us. We left visions completely satisfied with our purchase and would recommend for everyone visiting the Sherwood Park location to deal with Austin when possible. Thanks Austin!
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June 2024 by Landon Aitkin
Spoke with Steve in car audio and he was very knowledgeable, installed new speakers myself went quite smooth, unfortunately for a hiccup, one of my speakers unfortunately did have an issue with it. Steve made it right and within 20 minutes I was walking out with a replacement. Thank you Steve!!
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June 2024 by Hockey Isking
Went to the emerald hills store and was helped by Austin. He was polite, friendly and knowledgeable. Would shop there again.
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May 2024 by Avery Morelli
Chase was very kind and helpful. Great experience