Real Canadian Superstore Baseline Road offers a wide selection of products, including fresh produce, household essentials, organic foods, clothing, appliances, and various other items. The store is well-organized, clean, and accessible, making shopping generally pleasant. Customers appreciate the friendly and helpful staff, with some employees providing excellent assistance and answering questions patiently. However, there are concerns about professionalism, as some employees have been observed using Bluetooth earbuds while helping customers, and at least one cashier has been reported as rude, with another staff member rolling her eyes at a senior customer. The store's prices are often higher than other grocery stores, even for generic brands, which disappoints some shoppers. Additionally, cleanliness and freshness are sometimes issues, leading some customers to prefer only items that do not expire. Overall, while the store has a good variety and decent service, experiences with staff professionalism and pricing vary, affecting overall satisfaction.
It's very disappointing that I was forced to register a complaint against a worker for blatant discrimination today. Do better.
December 2025
Enjoy the competitive prices, but sometimes does not have the items we've ordered for online pickup. That can be frustrating and a waste of time. Great staff at the pickup, however.
November 2025
Seems like every single cart they have is a noisy broken cart that belongs at the scrap yard
