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November 2024 by Danielle Rankin
Workers are very friendly here and always have a nice variety of furry and feathery critters, fish, and reptiles.
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November 2024 by Ryan Sorensen
Staff seem to be excellent. Prices are okay but not excellent like the staff. If you need help from someone go here. If you know what you want I can imagine you could find it cheaper elsewhere. I did. They do appear to have a wide selection which could also be useful.
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September 2024 by Nessa “Nessie” Jo
I went to Petland on Thursday! I had great service from Montana! She was very friendly, helpful, and very knowledgeable. She answered every question flawlessly and I will 100% be coming back to see her. Best customer service I’ve ever had! She deserves a raise or a promotion!
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August 2024 by Nick
First of all, I’m not normally the type who would write a Google review for a pet store but when it comes to Petland in Emerald Hills I had to make one. I’ve only been to this location twice but during my last visit the staff went above and beyond and I was really impressed with the customer service. My dogs ID tags went missing and the Petland staff had me in and out of the door with my custom dog tags within minutes.
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August 2024 by Wes Caldwell
We get all of our fish here and have always been satisfied. The staff in that department are very knowledgeable.
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August 2024 by Muhammad Aneeq
Super amazing staff helpful and always have so much knowledge always love coming here. Moved from ontario and when I found this place I was blown away by it and love coming here so much
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July 2024 by Cameron Moren
Always very helpful staff at this location and stores always clean and organized
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July 2024 by taylor belanger
I went to pet land today, while everything was nice clean and organized, the customer service could have been better. I went in to get some pet food and once I was done I went to the checkout. While in line there were 3 associates talking to each other and they did look my direction while I was in line. Unfortunately none of them came to the cash registers until I’m assuming a manager called them up to the cash registers. I understand talking with coworkers but if you see someone in line the waiting to check out you should definitely go help them.
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July 2024 by Robin Legaarden
I love Petland, I am a frequent shopper but that last few times I’ve gone to this location, I am standing in line for almost 10 min with no one to serve me, while associates are standing around and 100% notice me. It is getting a little frustrating to have to wait while they’re just talking to other associates.
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June 2024 by GREG CLARKE
Friendly professional staff. Food inventory at reasonable prices
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June 2024 by Kaitlyn
Staff are always friendly and they usually have all the things I need for my cat in one stop.
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June 2024 by Debra Dimes From Heaven
Always find what I'm looking for. Great staff willing to help. Love seniors day last Thursday of the month. Really helps my bottom line.
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June 2024 by richard rurka
Nice store
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May 2024 by TheSettler
My wife and I visited the store with the intention of purchasing four neon fish for our 5-gallon tank. However, the staff declined our request, citing concerns that transitioning to a larger tank in the future would be challenging. This rationale was perplexing, as I am 41 years old and have extensive experience in fishkeeping. Furthermore, I observed dismissive behavior from the employees, including eye-rolling and head-shaking in apparent disapproval. Given these circumstances, I have decided to take my business elsewhere.
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May 2024 by Georgina Griffiths
Alison refused to sell the fish to my niece...I have never seen anything like it.
