Sephora is a welcoming beauty destination where individuality is celebrated. The store offers a wide range of popular brands, including FENTY BEAUTY, Drunk Elephant, and Tatcha, as well as affordable options from Sephora Collection. Customers have appreciated the helpfulness of staff members, such as Palwinder, who was very polite and assisted in matching shades and locating products. Many find the staff knowledgeable and patient, with some employees spending time helping them select the right products and giving useful tips. The store's online order pick-up options and same-day delivery are convenient for many shoppers. However, the store can get very crowded, and staff performance sometimes varies, with some customers feeling that service quality is inconsistent. Despite this, Sephora continues to be a popular spot for beauty shopping, especially because they always seem to have the items in stock, unlike other locations. Overall, Sephora aims to provide a positive shopping experience, though there is room for improvement in service consistency.
I bought a Jo Malone here Someone open it before they sold me Is that normal or someone used it and return to Sephora and they just sell it to next ppl
October 2024
Excellent customer service and employee has abundant knowledge about the products!♥️
August 2024
The employees were very helpful and answered the questions I had. I also had a full face makeup service with Madineh and it turned out great!
