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“All the staff that I have encountered are always so helpful and pleasant! After going through many stores, this was the only one where the employees will actually engage with conversation and start a change room for you and are super attentive.”
“Gap Cross Iron Mills has had everything I needed, and the staff are always kind and helpful, but some could benefit from smiling more often.Their cashier, Aastha, was incredibly kind and accommodating. Even in just a few minutes of interaction, I felt truly valued as a customer. She greeted me with a smile and was exceptionally helpful.”
“Had a great shopping experience today at Lacoste Cross Iron Mall. Everyone is kind and accommodating. Special thanks to Marilyn for assisting us today. Excellent customer service!”
“Had an excellent experience while shopping for jeans for my husband. Shane was incredibly helpful in finding the right size and style and was attentive to us while continuing to be helpful throughout the store. Naomi was kind and helpful when paying at the till and overall these 2 really made our experience a positive one.”
“I highly commend this branch because of what my family experience shopping. The staff are all very approachable and helpful. They really value each of their customer. I would like to commend and thank Ella for helping us out throughout. You just don't know how i felt that someone offer their time to help a mom like me that has no idea about mens suit. Im so grateful. Kudos ???”
“This is lulu im 7 years old almost 8 today i was shopping with my momze and we walked in to your store and we got the best approach from Kelly and levi i just want to say thank you both kelly and Levi because they did not look at me as most of the people who run stores do like oh no a kid i was treated with respect and dignity like a mini adult so to the big boss of kelly and levi please give Kelly and levi a top performance because they are absolutely amazing and my momz was super appreciated of the way Kelly and levi were towards us .Kelly you are amazing human being and levi you are super coool thank you both .we need more people like you in this crazy world of ours. Love and peace:)”
“Staff is very kind, however, I did have some issues with returning and exchanging some merchandise. It was mostly a mistake on my end since I should've asked more questions but since their service is usually pretty good I didn't even mind it much when I ran into an issue.”
“This store always has an amazing selection of clothes, and it’s high quality clothes that will last a long time. I always stop by here, but my experience last week was awesome! They have the nicest employees here who are just great people who really brighten up your day!”
“Emma at Aerie Cross Iron Mills provided an outstanding customer service experience. Her attentiveness and friendly approach made shopping enjoyable. Emma's product knowledge was impressive, and she went the extra mile to help me find the perfect items. Emma is a valuable asset to the store, and I'll certainly be returning, thanks to her excellent service.”
“I was at store on the 18th, Sunday and had a great experience.Tina was very helpful and friendly. I had so much compliments on the skirt and blouse she recommended. I love the blazer, too. Thank you so much, Tina.”
“Absolutely fantastic service from Kayleigh!Not only was she helpful in finding what we needed but provided solid advice on fashion items and matching tops with bottoms!If I come back, it’s to see her ❤️”
“This is an outlet of Calvin Klein.... Nothing too much but great quality as usual. A number of discounts available at the store on few selected items....The staff were very helpful when needed in this store and the lighting in the store was very good so making it easy to get what you wanted quickly......”
“This is a great place for visits for regular clothing shopping. This is not the usual store but an outlet. Because it's an outlet, prices can be much more cheaper than usual. The clothing is really trendy and prices are much more reasonable with great discounts available on all products. Calvin Klein underwears aren't the best two wear. The quality on the products despite it being an outlet is really good.”
“Fantastic customer service! Josh was phenomenal to deal with! I walked up and he asked if I was picking up an order, asked for my name, verified my identification and got me my order all with a caring enthusiasm! I so appreciate good customer service in today's day, and he was excellent!”
“Was just there last week and I wanted to leave a review for Marie. I really appreciated her knowledge and patience helping me find a winter jacket. Great customer service”
“I came by today, and there was an younger guy, girl and asian male manager (didnt get any of there names) and they were awesome! I had received a zip up as a present and hadnt worn it. But realized there was a small tear in the hood. The employees were able to help me get it exchanged, and were super friendly!”
“Kim was absolutely AMAZING. Even though it was super busy, she helped me find about $500 worth of outfits that all worked out great! she left by the time I was finished but couldn’t thank her enough, she is such a sweetheart, so beautiful and knows her textures, and how to style things perfectly!! Thank you Kim!!?”
“Know that these 5 stars are for specifically the employee Justin. He was by far the most helpful and KINDEST employee, while his other 2 employees continued their side conversations instead of helping customers. What I dislike about the experience, was the lady with short hair. She was an older Filipina , and she was just rude to me and my wife. For a better experience for other people, I suggest being more kind to the customers and actually prioritizing them instead of having little side conversations. Thank you Justin!”
“This is Amer jirjees just I came to the boathouse crossiron branch last week to purchase sunglasses ?. So I talkd to the employee working there her name Alsiynn .so I have to be honest she was amazing employee too much friendly helpful. She helped me too much and she did her over her best so I can't explain about my feelings. She was really Really perfect employee..I never saw like her entire my life in canada ??.She disirved the best star ?.Just I would like to say to her thank you so much sister.Really Really appreciate ?.Have great day.Also I would like to thank boathouse crossiron branch and the all management staff for all and to hire perfect employees like her.Have a great day ?”
“Great place to shop TH! I was there on May 11th and all the staff I came in contact with were great. I would especially like to give a shoutout to the gentleman who worked near/in the dressing rooms. His name escapes me, but I think he was wearing glasses and had dark hair. He went out of his way and found pants for my partner. I also got some light sweaters for my upcoming trip. So thank you sir, we really appreciate it!”
“Crossiron Mills location has well trained staff and nice smiles. I had an exchange not only handled beautifully by management and the sales associate who processed it. Andrea not only took care of it but as my size was not in stock she had it shipped to my home. Excellent fast services. Up to minute trends, great sales, honest caring people and ahead of the times. This store was a bull moose during Covid over masks and hands but they dropped them with the provincial health laws too. Kudos ?”
“I really like this store, I was there recently. There is a young chap working there with British accent, he's customer service was superb, he answered all the questions I posed to him. I would definitely be going back there again.”
“I’ve had such a great experience at this store. I’ve only been there twice but the first time my daughter and I found some super cute cloths and shoes and we are very happy with them!The second time was to bring back a pair of shoes where the zipper had pulled away from the shoe and resulted in breaking completely off the shoe. I took them back in and they exchanged them for a new pair! My daughter loves these shoes so I was happy that they exchanged them no questions since it was a merchandise malfunction! Such great costumer service! We’d definitely shop there again! This was the Urbankids at Cross Iron mall, Alberta.”
“Rose !!!!!!! The best best best best helper . She will advise you on what you should be pairing the clothes with , her passion on fashion and helping professionally and calm demeanour makes one welcome to her and approachable . And Jasdeep was great , she was friendly and had a smile on her face . Please give them raise !!!!!!!!!!!!!!! 100/10 service ! Would recommend visiting the store”
“It is very comfortable to enter this store. Every staff member smiles and says hello to you. The service is very good. No matter which country you are from, as long as you show your work permit, there are special discounts for frontline workers❤️”
“It was great to shop at Guess on boxing day. Janille is an amazing sales person, she was very courteous and helping. There was so much crowd but she remained calm and guided us. We hope to see her being a manager one day. Guess is the best !”
“As soon as I entered this store location at Crossiron Mills everyone was smiling and greeting me merry christmas and happy new year , It was such a nice experience that all staff would greet you before the new years , I witnessed all the staff smiling while helping all their customers, even though there was a line up all staff did not fail to show how teamwork is during busy times , they would also greet you before and after entering the store. I will for sure comeback to this location to shop as they made my shopping experience fantastic, Keep up the good work all staff of this location.”
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“I ordered a pair of jeans for my niece for Xmas they came in two days, the zipper was stuck, I phoned underground clothing they told me too take a picture of it, before I got back too phoning them they sent another pair in the mail, I hadn't even sent the other ones back yet, this was the best service I got in a longtime. The staff was amazing I can't say enough about this company. The absolute best service and such nice clothing, thanks again for all the great service”