-
November 2024 by TOXIC Tutelar
Quoted me $40,000 in work asked to just fix hot start issue dished out $5k they did not fix the issue now I’m out 5k and still got no truck would never recommend this shop told me three different times my truck was done then turned around and said it wasn’t terrible service mechanic did burnouts in my truck also stole out of my truck tools were missing very unprofessional left flow plugs they changed on the cowl and I went to pick up truck after they claimed it would start after cranking for 15 to 20 seconds tried to start it hot truck did not start and I know they are gonna claim they said motor was garbage told me the hpop and turbo were garbage both were new parts diagnosed starting issue as injectors was indeed not injectors
-
October 2024 by Jae Jae
I guess bigger really, Is better! Can’t wait to have my new logo put on to match!
-
October 2024 by Kaiden Geraghty
Best service, mechanics and merch!
-
October 2024 by Julie G
The best customer service ever, broke down driving through Red Deer and they were more than helpful and fast to get me back on the road.
-
October 2024 by MayDayChevy
Great shop they tuned up my 4BT in my pallet truck.
-
September 2024 by Celina Duarte
We broke down, but were able to get our retro '93 badass diesel van to S&M Diesel and Automotive with a broken fuel line. Despite their busy schedule, they got to work on it first thing the next morning. They quickly diagnosed the problem and made a plan for repair. Due to the age of our van, the part needed to be express-posted from the States. They were on it immediately and installed the part as soon as it arrived.
We also asked them to check the muffler, which was rotted completely through. They sourced and installed a new one before we picked it up. Despite the emergency drop-off and their busy shop, they managed to fit us in and treated us expertly. The van was returned clean, and they provided a thorough description of the work performed in the notes, making everything easy to understand.
The service was friendly and courteous, and Tabitha even drove us to our hotel after we were stranded! I can’t recommend this shop enough and would even consider driving the 9 hours back for any future work on our vintage beast. Great job by everyone there, 10/10!
-
September 2024 by Trev B
Best shop in town! Great knowledge and awesome friendly service!
-
September 2024 by Dustin Casselman
I live in Edmonton and definitely worth the drive to red deer they’re One of the best shops I’ve ever been to. Was quoted a bunch of front end work from the dealership that wasn’t warrantied so took it to s&m they inspected everything thoroughly and found MOST of the repairs ford quoted me were not necessary or accurate and helped get me financing to help with the cost of what did need to be fixed. They also found some faulty parts on my lift and contacted pro comp to warranty them and they actually sent a whole new lift. Point is this shop goes above and beyond to help their customers. 10/10 recommend this shop.
-
September 2024 by Trevor Knip
Well I drove from Manitoba to Red Deer for a wedding on the weekend and over half way there I noticed oil started appearing in my coolant jug, then on the day before I was going to leave for home my truck started overheating, lots more oil in the coolant jug. Well first thing Monday morning I made my way over to S&M and the staff were AWESOME!!! They squeezed my truck in and the Tech diagnosed the issue right away (oil cooler) in my EcoDiesel. They started working on it to get me home only to discover that the oil cooler was on back order from Chrysler, well that didn't slow Shalina (hope I spelled it right) down and she found a dealer willing to get her the part so I could get home. I ended up stuck in Red Deer for 3 extra days, but the shop got the work done and got the truck back up and running. My daughter loved getting some puppy cuddles from their adorable shop dogs Jack and Jeffery (she was really missing her dog back in Manitoba). Truck drove great back to Manitoba, oil and coolant temps stayed in range. Great shop, great front staff and great Techs, highly recommend if you are looking for a diesel shop that knows their stuff. Even when I told my mechanic friend in Manitoba, where my truck was, he told me that it was at the right shop, their reputation is far reaching and well known.
-
July 2024 by P J
I’ve had 3 deletes done there and the techs seem to do a good enough job, but it seems like you’re really putting the office staff out by walking in the door and paying them big money.
Some of the businesses here better realize that friendly service is also a major part of staying in business.
-
June 2024 by T-bone Steak
Took my 08 duramax in for a health check and to fix a couple of known issues. Pleasantly surprized how thorough the techs were in their inspection. Also, the detailed, friendly communication and updates from Camryn were awesome!
The egr delete/exhaust and "mild" tune they installed really woke the old Dirtymax right up!
-
June 2024 by Derek Pess
If there was such thing as s ZERO, Id post that. The employees there are by far the rudest people I have ever spoken with. The will service stolen vehicles for the right amount of money!
-
June 2024 by Dominic Paiement
Really bad experience!
Driving all from Calgary to get work done but no body thought about telling me that in matter to get the work done recalls should have been done prior.
On top they didn’t even told me about it, they’ve started the work. So I’m there waiting to get the work done, I called my dealer to see if I had recalls to be done and dealer is telling me that yes and had to be done prior otherwise my truck will fall into limp mode afterwards!
So now I’m telling them this and she just told me no worries just drive back here on limp mode when it’s done… I live in Cochrane! 1.5h drive at 110
Then try to sell me a device so I can do it myself
Try to tell me that they had already start working on hit they can’t stop it now!
At the end I had to pay all the labour to remove and put back my exhaust,even charge me 35$ for hazardous material!!!
They were well aware that if I was doing the work before the recall, I was running into problems but they never said a words about it!
To me, coming from specialists in Ram trucks I was expecting more professional advice!
Never going to go there again!
I wouldn’t recommend unless you like bad and expensive surprises!
You just said in your reply you knew that a I would need a reflash after the dealer work!
You knew right there that I should have it done before doing the delete but you didn’t want to loose the money of a full day booked. You didn’t even want to stop pretexting that it was already start the work! I had to insist, your first solution was me to drive back to your garage when the recalls are done on limp mode, when I said I’m not going to drive from Calgary on limp mode you even reply that I can it does 60km/h on limp mode. Then you propose to buy the terminal.
At the end, you billed me for job who should never had started and you never even come up with a kind of arrangement that we share some of your labour cost! No full amount plus charge of hazardous materials!
3 weeks later I blew 3 times the same def main line who pass directly under the exhaust…
Finally investigated to find out that they didn’t replaced the exhaust gasket right above the def line… 22$ gasket for 3 lines at 150$ each! This is far to be professional, this is worst than Canadian tires mechanic!
But sure didn’t forget to bill the hazardous material fee!
-
April 2024 by Ingo Oppermann
Awesome stuff Great mechanics Friendly Always on time
-
April 2024 by stvmcr
They did some work and I coincidentally had a separate issue right away which they diagnosed correctly and was covered under oem warranty. Will be back regularly
