Canadian Tire is a well-known Canadian retail store that offers a wide range of products and services. Based on the reviews, the customer service experiences at this particular location have been mixed. Some customers have had positive experiences, such as an exceptional employee at the customer service desk who provided friendly and helpful assistance with a return. Another customer appreciated the excellent service they received from an employee in the parts and service department. However, not all experiences have been as positive. One customer was disappointed with the lack of customer focus from employees, who seemed more interested in their own conversation than assisting customers. The customer had to interrupt the employees to get help, and while they appreciated the supervisor's advice, they were disappointed that the supervisor did not offer to help them lift a heavy item. Despite these mixed experiences, the reviews also highlight some positive aspects of the store's operations. One customer was grateful for the great service they received when picking up a pool, praising the employees and the store's management. Another customer appreciated the "can-do" attitude of an employee who helped them with a broken key. Overall, the reviews suggest that the quality of customer service at this Canadian Tire location can vary, but the store does have the potential to provide excellent service when the right employees are on duty.
I had a positive experience returning an item at this store. thanks to an exceptional employee (Manhoot) at the customer service desk. She greeted me with a friendly smile and Her helpful attitude really stood out.I appreciate her excellent customer service! It was a really nice experience.
August 2024
Good service but didn't find what I needed in Camping equipment as shelf was empty.
August 2024
I like shopping here for tools and stuff. Lots of on sale items.