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“As a student, this is a great place to not only bank at but also use as guidance. Don't usually have to wait long and the lovely ladies/men at the desk are always willing to answer questions. If you need to book an appointment, they get you one within 2-3 days if not the day of.”
“Excellent customer service! When you are on the other side of the counter at a bank and you understand what real people go through and you have an amazing friendly and kind demeanor!! Thank you Sofie!! We appreciate you more than you know!!”
“They are so great to help that I forgot I had to maintain minimum $5000 to wave the monthly fee. Total of 8 months they reimbursed me. They deserve the 5 star at the branch on Mayor Magrath south Lethbridge to be specific! Thanks guys!”
“Jenny is an absolute angel! She helped me on a matter that was completely out of her hands and wouldn't benefit her in any way. She was kind, funny and truly cared about my best interests. She put in some solid time to help me resolve what I came in for without complaint. Thanks again, Jenny!”
“Wanted to give a huge shout out to Macy, as she has been such a big help to our family as we prepared for a family death, and dealing with the estate after. She was always available to answer a call, and helped with things that were outside of her responsibilities. She made things so much easier during a very difficult time. Thanks Macy!”
“Sheila Ferguson was absolutely a god send she helped me so much today and I couldn’t have left happier she figured out how to help me and definitely made my banking so much easier Ty for your time effort and efficiency”
“Sonya was very helpful to me and she was very efficient professional and friendlyshe cleared my questions and I was very happy, keep her around and give her a raise!”
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“a gentleman named Keith with glasses, dark hair and a blue and white plaid shirt helped me out today for the first time, i had received my credit card through the mail and set it up with another bank but needed help with something. He made it SO smooth and he was absolutely amazing! 10/10 Keith keep it up!
even with my confusing questions and being nervous he didn’t let it phase him at all!!”