-
October 2024 by Kellie Mattice
I came in with an adult daughter who was not very secure and only shopped online but needed an outfit the next day for a family event. She was treated so well by staff. It was almost like the positive interaction on Pretty Women. The manager was exceptional!!! I am also a larger size and will become a regular shopper at Penn’s. Thank you
-
September 2024 by Zeke News
It's great when Penningtons has a Sale! Bought a nice blazer. Fast & friendly customer service at the end of the day.
-
August 2024 by Jovita Babcock
Great ladies here. Super helpful and friendly
-
August 2024 by Maria Pitt
Every bra tried on was the wrong size, except 1. That bra was the correct size it said on the label. I compared every other bra that I tried on with the one that was labeled correctly. Every other one was 6 to 10 inches shorter in the band size then the one. That is insane. When I tried to explain it to the clerk she just looked at me like I had two heads. Then told me to complain to the bra manufacturer. Your company buys these bras from the manufacturer, you should be finding a way to make sure they are correctly made with the correct size. I was like you know if you have these bras listed as this size but they aren't, this means they are all made wrong or labeled wrong. Them I ask if they have bras that are 6 to 10 inches bigger, the clerk says yes we do but we do nor have a good selection of stock so there is none in the store. Maybe she would have understood if the check actually had some empathy to the issue I am facing. Just because she could buy her bras anywhere, we do not all have the same luxury. So stop false advertising the sizes of your bras and correctly sell the right size bras, or find a new manufacturer to make sure they make them correctly. What a waste of my time.
-
July 2024 by Rebecca Toone
Janice is always great. I came in close to closing time but she still helped me find exactly what I was looking for.
-
June 2024 by Cassondra J
I always enjoy my visits here. The staff are friendly and helpful. Definitely recommend if you're looking for plus size clothing, from comfortable to fashionable, they've got lots of options.
-
May 2024 by Jayme
Giving this store 1 star because of the rude customer service. I went in planning on spending a lot on myself as I never do…. I walked in , I wasn’t greeted but other that came in after me were…. I asked for help with sizing and was told I had to wait. So I waited…. And waited….. and waited some more. The store wasn’t busy mind you. Finally I was sized and it was wrong. I tried on what I was sized for and I was lost. As I was still trying stuff on, we were told the store was closing and we needed to hurry. I walked out with nothing because I was basically shoved out the door because they were “closing”. Do better Pennington. Women like me who hate shopping and when we finally get the confidence to and are treaty poorly , make us hate shopping for ourself. I won’t be returning to this store in the future.
-
January 2024 by Alyssa Neigel
Worst customer service I’ve experienced at any Penn location. I was in town visiting over the holidays and the store wasn’t very busy when I came in. Another lady and I had been waiting to be helped at the cash register for over 10 mins. Then the associate wanted to help the lady behind me first even though I mentioned I had been waiting longer for a shoe size. No one ever greeted me and I was in the store for over 20 minutes. The only reason I’m giving 2 stars instead of 1 is because a different associate that rang through my sale at the end was kind. I spent approximately $220 and I would have spent more if I was helped (even the slightly) throughout my shopping experience. I likely won’t be returning to this location.
-
January 2024 by Shelley
Love this store! Staff is friendly and helpful, I just wish they had more shoes sizes available.
-
December 2023 by April Buchanan
Nice store and very helpful staff ?
-
October 2023 by Brianna
bra are trash ! i only had four months already fall apart the underwire came out and day one get my bra it ripped on the band not worth the money .
-
October 2023 by Kathy Cayenne
As always exceptional customer service. They always make sure you know that they are accessible, without being pushy.
-
August 2023 by Cindy Sue
Zero customer service. Not the first time. Guess I'll go to Walmart.At Walmart I got greeted at the door. Got AMAZING help from the very nice lady in lingerie and got told to have a great day when I left.
-
July 2023 by Taylor Nicole
Had an amazing time shopping here! I didn't catch the ladies name but she was soooo helpful and very positive. She made us laugh the whole time and we felt super comfortable. She was just so amazing! Great clothes, even better staff.
-
June 2023 by D B
Looked online, the prices were high for basic, not that nice dresses.
