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“Wow!! What amazing service!! Switched from iphone to Android and Travis made it all quick and easy. He was so patient, answered every question and helped me figure things out. We now have better plans too!I will gladly go back for all my phone needs. Thank you Travis!!!”
“Nathan helped me get setup with my new phone, he took the time to explain everything to me in detail so I knew what I was getting for deals and made sure I got the best deal available to me. Thank you Nathan”
“Wireless Wave park place Mall 247 1067I went in to Wireless Wave, Lethbridge, for a new phone and plan. Nancy, the manager was there to help. She was absolutely fabulous. She went over the prices of my provider and the other ones. The plan I was on was still the best plan for what I needed. We picked my phone and she then went on to patiently down load one phone to the other. I am a senior that is technically challenged but she did all she could to get everything done. There was a challenge with my car app because I didn't have my password. My husband was so impressed with Nancy he ended up changing his 20 year old plan for one she recommended. I can't tell you what a wonderful experience she gave us. Thank you Nancy N P!!!❤”
“This place…I can’t give it enough stars! The gentleman that helped my husband and I with Otter Box cases for our iPhone 13 Pro Max went above and beyond.My husband found a case he wanted pretty quick, but I was a bit more picky. This man, (I’m sorry that I didn’t catch your name), took out sooo many cases for me to go through until I found the perfect one. He really went above and beyond and it was so appreciated!I would recommend this place 100%!”
“Huge HUGE shoutout to their rep Karissa for her help with mine and my wife’s problem! Came in super stressed (and quite angry) and she had us leaving with smiles on our faces. We need more people like her !! Highly recommend coming in to see her bright face”
“I was there to discuss family phone plans for the future. I found all the information I needed from Jackie with a whole bunch of friendly advise and positive attitude. Looking forward to doing business with this store.”
“‘Ally’ in Park Place Mall is amazing! I am sure you can relate when a person walks in for the brand name when you have multiple ways to source it they don’t walk for the brand name- they walk in for the personalized and tailored solutions where it adds value in your daily life.She has that exemplary exhibition of how to take the customer satisfaction to the next level- that is called customer delight!Thank you ‘Ally’ for your top notch customer service. Please come and look for her and I am confident she will not put you down. You will leave with excellent experience!”
“Claudia Foster was very good at her job. She knew everything about the plans and knew which one was best for me and also the type of phone . She is also very nice, knowledgeable and trustworthy. I would definitely recommend going to her.”
“Two people helped me yesterday. One was named Zac and I didn't catch his co-workers name. They where both very helpful. Zac did go above and beyond. Highly recommend this kiosk.”
“Great service , would recommend visiting store for mobile plan purchases instead of direct merchandise stores.
They will always lead you to good deals and also provide a comparison for you to make a choice.
Customer service in Telus /Roger sucks !”
11AM - 6PM
501 1 Ave S P13, Lethbridge
Mobile Phones
“I want to give a big shoutout to Landon at the retail for helping me out with my internet, where as the call centre didn’t help much at all
Thanks for all the help Landon”
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“Emma at Tom Harris Telus on Southside Lethbridge is super nice. Had a great experience with her being my go to person of setting my telus account and what I want to go with and explaining everything to make sure I understand everything. Super helpful and super nice/friendly customer service. Feeling greatful appreciated and welcomed.”