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“The expertise of the staff greatly enhances the customer experience.Recently, I faced a situation where I needed to expedite a money transfer, and despite occasional delays with bank drafts, the staff, particularly Ivy, went above and beyond to find a faster solution.As a long-time customer, Ivy's efforts in exploring efficient money transfer options were incredibly helpful.I appreciate her dedication, and I am inclined to give the bank a well-deserved 5-star rating.Thank you, Ivy, for your exceptional service!”
Credit Unions
Credit Unions
Credit Unions
“My wife and I decided to buy our first home, and we needed someone to assist us through the process. I contacted Nahid Hassan, the branch manager of 1st Choice Savings and Credit Union Fairmont branch, and she gave us the most outstanding customer service we have ever received.
Nahid assisted us with every process until approval. She was patient, understanding, and listened to us. Nahid has the best customer service I have seen and she ensures to break information down to our level.
The whole process of getting our first mortgage was very easy because we had the best assistance.
Thank you Nahid for all you do, I appreciate your services.
Gabriel Rafiu.”