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“Went in looking for some denim thread for hemming jeans. The lady I spoke to on the phone was really helpful, and when I went in it was the same lady who helped me find what I needed. It's a very cool store, they have tons of different sewing machines and lots of fabric! ? They didn't have the doll making needles I needed, but they pointed me to where I could find them in town”
10AM - 7PM
108 13 St N, Lethbridge
Appliances
“I went in to see if I could get a cop of a receipt so I could make a claim for an extended warranty on a tech item. They did the exchange on the spot, and said they would handle it on their side. I wasn’t expecting that at all the clerks were incredibly helpful and kind.”
“Tracy from customer service was absolutely incredible with helping me return something. It was a long process because my return was complicated.
After some time there was a huge lineup and she was working all by herself and called for help over the speaker 6 times and no colleagues came to help until the 7th time she called over the speaker for help.
She remained calm the whole time and dealt with everything and everyone amazingly. She deserves employee of the month and a raise and more!
Thank you Tracy!”
Appliances
Appliances
Appliances
Appliances
“Very helpful and curious. I drove an hour to get there and got there just after they closed, but the gentleman in the warehouse still answered and helped me. Great customer service!”