“Went in looking for some denim thread for hemming jeans. The lady I spoke to on the phone was really helpful, and when I went in it was the same lady who helped me find what I needed. It's a very cool store, they have tons of different sewing machines and lots of fabric! ? They didn't have the doll making needles I needed, but they pointed me to where I could find them in town”
“I went in to see if I could get a cop of a receipt so I could make a claim for an extended warranty on a tech item. They did the exchange on the spot, and said they would handle it on their side. I wasn’t expecting that at all the clerks were incredibly helpful and kind.”
“Amazing experience. We needed a dishwasher. They had the one we wanted in stock. In and out of the store in 20 minutes. Friendly staff. Helpful and knowledgeable staff.”
“Very helpful and curious. I drove an hour to get there and got there just after they closed, but the gentleman in the warehouse still answered and helped me. Great customer service!”