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May 2024 by Aya
Just wanted to share my thoughts and experience from this specific 711. i got a few things went to check out and asked for 2 cheese taquitos not remember the full name of them which was my mistake, she proceeds to say “that doesn’t exist what are you even talking about” in a very snotty tone of voice. after i corrected myself and read the full name she was clearly frustrated with me and started scanning the wrong things. I made it clear that those were not my items but she ignored me and kept putting the wrong things into my order. After a few minutes of her fiddling with the computer she took them off my order, and pushed them away very aggressively from the things that i originally put on the counter. Very ignorant about absolute everything. I did not appreciate the way she was towards me AT ALL. not the first time someone has reported an incident with this specific cashier either. If you guys are going to have people working a job that requires a positive attitude towards the customers I suggest hiring people that do not act ‘snotty’ to everyone that walks in. Will not be going back to this 711, very disappointed in the customer service.
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May 2024 by Cole Russell
This place is starting to fall apart. My friends stopped shopping here, I should stop too I think... It used to be good, but...-I bought energy drinks only to find the top of the cans were dusty, hairy and gross, like they hadn't been purchased or maintained in years.-The floors by the slurpee machines are always sticky and garbages overflowing.-At least 1 or 2 of the slurpees don't taste properly or are not what flavor what the slurpee is advertised to be every time I visit.-The nacho cheese or chili is always not working properly.-There are tons of "buy 2 for 5" dollar signs by the drinks, but the wrong drinks are there, or the wrong signs are up in front of the wrong drinks, so I've been buying drinks thinking I'm getting a deal until I see the bill.-Depending on whose working at night, they will either outright refuse, or not be happy about making a pizza. It's open 24 hours dudes..-I'm constanly buying items that show up as a different price than the label these days...-The beggar has been showing up again who yells at you by the front door or the side of the building. But I only see him during the day once or twice a week.It's like in the past year they've stopped caring about cleanliness or store maintenance... I've been shopping here for over 10 years and it's never been this bad. Most of the employees seem nice though, but there are a few who are grumpy or rude. I also dislike it when the employees are constantly having non-english/french conversations during transactions, completely ignoring me in favor of secretly talking to their fellow employee in their home country languages that aren't English or French.
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May 2024 by Tara Miller
I am quite appalled by the racist cashier. I was in there today about 20 minutes ago along with 10 boys celebrating Eid today, and the boys were excited and standing together.. the white lady (reddish hair wearing a blue tshirt) was so incredibly rude to the boys yelling at them to move over. I told her it’s okay, they are excited to eat their wings, and she kept yelling at them. She then was fully able to cash me through politely. So I bought the boys another pack of wings, because they were going to share 4 of them. Me and my girls were about to leave and another few brown boys wanted wings and she she spoke to them harshly and slapped her hand on the counter after rudely demanding what wings they wanted making the boy nervous to even answer.I asked the male cashier if the lady was okay and told him I noticed how rude she is with the brown kids versus me and my daughters.This is appalling and this behaviour needs to stop.
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March 2024 by Corey Lahey
Rude staff. Place was filthy. Shameful.
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March 2024 by Riley Wilson
Don't order from this one on doordash, they can't ever get an order right. Not sure if it's a training issue or what but it's pretty pathetic at this point.
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February 2024 by jaycee oriold climenhaga
my friends and i went there last night around 2 am said they would not make pizza for us the guy told my friend he was ready to close so he wouldn’t, when most 711s in lethbridge are open 24 hoursi called them tonjght and they said that’s no problem to do at 3 in the morning. idk what it is but my thought is don’t false advertise and if you’re so lazy you don’t wanna make food maybe you shouldn’t be working at a place that’s open 24/7. you’re work place is still getting money either way.
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February 2024 by Nicole Ball
Gas fill up. Had to go in and get a receipt. Seems like the pump receipts are always out of paper
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October 2023 by JUAN PABLO BARBOSA
Philippines Clerk is too rude, my chicken thighs were raw a d lady get mad......
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October 2023 by Carol Prakash
In the past couple months this location has gone downhill. There is a beggar every day (so annoying), the place is looking decrepit. There's weeds by the pumps the pop (at least the coke) from the dispensers is off taste. Shameful to say the least.
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October 2023 by Brian Rodgers
Never any paper in the gas pumps. Annoying!
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September 2023 by Tracy Beaulieu
Staff is very friendly!
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June 2023 by Bryce C
Staff are great but the stores a filthy dilapidated dump. The baked goods are always out of stock. Just go to circle k down the road. Better prices and way nicer location.
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June 2023 by Joseph Nadeem
Excellent service, cooperative staff, Best environment, delicious food and drinks, very best offer on lottery tickets just for helping community to grow up, I wish this business all very best serve community
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May 2023 by Leanne Van Loon
This store is absolutely disgusting!!! We have been going there for 8 years and we have never seen a 7-11 that is so dirty. I was scared to touch the front counter it was so dirty, coffee spilt on the floor the workers could care less and slurpee area and counters were disgusting as well. What happened new manager? Go to circle k much cleaner and cheaper drinks .
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December 2022 by Carl Stempien
I was just in there about an hour ago to get drinks and cigarettes. When it was my turn at the till I stated what type of smokes I wanted (Next, original, king size). The gentleman with the black turban then proceeds to tell me they don't have them in king size. I then ask him what else do you have in king size, he proceeds to ignore me and still rings everything through. If it wasn't for the lineup for me behind me I would have told him no and made him dig out the size of smokes I wanted. It seems to me that over the past year the customer service at this location has gotten progressively worse where the employees feel they don't need to listen to what the customers asking for or they don't understand what's being asked. There have been countless times where I have walked in and there wasn't a single employee in sight. One time I think I was in the store for good 10 minutes before an employee merged from the back room.
