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August 2019 by Dakota Graham
Amazing what a dash cam at a dealership will pick up!!!!! If I could rate negative stars I would. Wouldn’t let them touch my little red wagon as I don’t think they could handle fixing it. Go in for a tire wobble and they try strapping down my buggy whip flag for work and taking it for a test drive…… wrecked the hook and scratched my sports bar… best part it was the shop foreman.
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June 2019 by Brenda S.
I have a 2018 diesel and the speed reducing warning came on. I took the truck to the dealer ship and talked withTara the service advisor. She said they were completely booked but if I could leave it with her she would at the least have a diagnostic check to find out if the truck was ok to drive. A few hours later she came to me saying it was the throttle body, and needed replacing. They had none in stock but could have one brought in and have me back on the road by closing time. At around 3:00 O clock the truck was finished and ready to go. I was very pleased with my experience and the service I received. Special thanks to Tara and the mechanic
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March 2018 by Stacey Y.
My favorite dealership by far! This is my Cheers..."where everybody knows your name!" It's not just me either...I see it with all customers while I wait in the lobby when my vehicle is being serviced. From Reception to Service you are treated like family. 4 oil changes were included when we purchased the vehicle, but we continue to come back for all service needs because of the service and cost. Recommend to all...come see Sylvia!
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March 2018 by Jason04
Very terrible service department. Would definitely not recomend anyone to go here
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December 2017 by alphateam2018
A great dealership! Fast and friendly service.
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June 2017 by Amanda Y.
I am shocked at the 4 star rating Schwab has. My experience with them was not a good one. Short story: Both the Sales Manager, Brian, and a Salesmen, Steve looked at my vehicle as I was trading it in. They told me my vehicle needed thousands of dollars of repair in the form of a new timing CHAIN. This is something I had never heard of, but I went home and researched it. Coincidentally, my vehicle has just been at our family mechanic for regular maintenance and there was nothing notably wrong with the vehicle. I went back to the dealership via email (so it was in writing) and they immediately changed their story. After confronting them, they told me they said it was only a "maybe", and they didn't mean chain, they meant belt...very shady. Despite my vehicle no longer "needing" thousands of dollars of repairs, they would only give me $500 more for the trade in. We ended up going elsewhere, got a fully loaded vehicle for the exact same price as they were trying to sell an SLE model.
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June 2015 by Alouise D.
This is a review of the service department of Schwab, not the dealership. So my little Cobalt has had several recalls (thanks GM and Chevy) in the past couple of years. A couple weeks ago I got a notice in the mail about an ignition recall. Then my key fob (the clicky starter thing) stopped working. Since I only have one fob I booked myself an appointment to get it fixed and to get my recall handled. My car went in at 9am. Before I had been quoted $125 for the repair (the recall was obviously no charge). I was at work and got a text at noon that my repair was done. When I wrote back and asked how much everything would be I got back $55. What? Sweet deal. Apparently $125 is the price to replace the system, but since I just needed a new battery (and no reprogramming) I got the lower price. Nothing wrong with that. Hopefully I don't have to come back to Schwab for a while. The service and everything was nice there, but I just prefer to have a working car with no more recalls.
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June 2015 by James C.
What to say, typical car dealership. Nothing special here, inflated sticker prices brought down during negotiations but never low enough for the consumer. Used vehicle prices seem to be higher here than at other area Chev/GM dealer, especially used trucks. I bought a truck from them and it's okay. Could have used a few more hours in the pre-inspection chamber, if you get my drift. Also, not nearly as clean it should have been after a "detailing". The biggest issue is their service department, techs are overworked and not very good at detecting problems or their solutions. Getting a reasonable repair for anything is not going to happen, ever. It's overpriced, overcharge and wait forever to get it fixed. Not returning here for my next vehicle purchase.
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June 2014 by Guest1
Always get great service from courteous and knowledgeable staff, much appreciated.
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August 2013 by Fred H.
Very happy with these people! They brought my truck in, did a free oil top up and booked me for all the warranty issue steps instead of "one at a time" bookings which is a complete waste of time! Very friendly and helpful! The staff there were able to walk me through GMC warranty steps, too, and made it painless to submit a claim.
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July 2011 by Gerry P.
Yup forgot my Keys at home and arrived at the edmonton airport with no keys, had to tow my truck in to Schwab where they made up a set in no time depite being very busy. My sincere thanks !
