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October 2024 by Jay Woolley
Same guy at paint and blinds both time refused to give service and rude attitude and obvious he didn't want to do his job. Don't recommend this store at all
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October 2024 by Glenn Langan
Lots of help, no problem getting what I needed. Great customer service
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October 2024 by T K
Understaffed. Sometimes I find its worth driving to home depot just for the service.
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October 2024 by Roney D
Friendly people
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October 2024 by Marilee Johnston
The worst customer service. Ordered a new stackable washer and dryer from Leduc store. With delivery and install. The appliances were delivered fine. Delivery guy says Didn’t they sell you a new hose and dryer vent for this set as we can’t install them. No one mentioned I needed a new hose and dryer vent for this set. Delivery was Tuesday and now it’s Thursday. Hose that was disconnected is still dripping into a bucket that I need to empty 3 times a day. Have called and emailed the store and today get an email saying they can’t confirm an installation date yet. Called manager and he says he may have someone for Oct 8th. Not acceptable. Told the manager to come and get the appliances and take them back All I got was an OK. TOTALLY THE WORST CUSTOMER SERVICE!
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October 2024 by Zee Zia
I always like RONA.. great store for your home projects and others.
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October 2024 by Lampiest Lamp
Tried to get a lamp and it was broken ?
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October 2024 by mark thompson
Been to this location 6 times this summer. Every trip prices on products are wrong and the cashier scans an item too many times. Then they make you walk to the product and take a picture of the price. How does this happen six times in a row? I'll never come back to this store
Watch the screen and memorize prices when you add something in your cart. This store scams you.
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October 2024 by Wilhelm Wall
Customer service is absolutely garbage. Tried to call about a tool. Got put on hold twice and forgotten about. Then when I said I can't hold the person couldn't even tell me any info about if it was in stock or even carry the tool. Very incompetent.
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October 2024 by Tony Caron
Very nice store prices I found to be a little on the high side, very clean, Staff were very friendly and willing to help
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September 2024 by Bob Barry
Had the pleasure of dealing with a young man by the name of Kolton. He was actually heading back from lunch break but dropped everything to help try and find what I was looking for. Great kid and great service. Cheers
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September 2024 by Marc Anderson
Carts where hidden in the back, my first time to this store Isles not friendly for long loads and big bump leaving the store with the cart, entrance not level to road. Except stuff in your cart to jump.
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September 2024 by Robert S
Moment?
Nice copy and paste message. Got the same one from another store. I worked customer service for my entire career. Rona is management. Go tell your management while they laugh and throw things at customers.
Less shelf stockers that swear at children and COMPETENT MANAGEMENT
Literally the only store I avoid. Just like the rest of Edmonton noone cares about customer service, everything is far more expensive, and their brand of tools are literal garbage. People get made fun of for having Canadian tire or Rona tools. Why even try? Because you have one cell more? The next level up is 40volts. 24 means nothing because of lack of amount draw.
Please stop renaming the stores. Just close them.
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September 2024 by Tanys Haye
Clean store, friendly people
Store is pet friendly, which was awesome!
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September 2024 by momluvs8
Didn't even have fencing staples. But a lady who helped us was awesome. I find this store to have way less than other ronas and prices are higher