“Best customer service ever by Laurene. I visited the branch and needed to withdraw funds usually we need to notify bank before hand. But I didn't get a chance to notify them. Laurene went above and beyond to helped me right away. Thank you so much for great experience. Happy holidays merry Christmas ??”
“I don't know what is with all the bad reviews? I have all my banking with scotia, they have given me everything I ask. They are always kind and customer orientated and have all the answers when I ask them. Scotia bank has been a very good choice for my family! I am a local to hinton and thankful for the services I have with Scotia.”
“The absolute, hands-down, most positive banking experience I have ever had in decades of often frustrating banking!!! Amanda Richards, branch manager, had handled my request for an overseas payment matter. She must have did 1000 steps to handle my issue, with brevity, politeness and always with a smile. I had to check my watch to see what decade I was in as I thought I was back in the 1980's; where bankers treated people, as people, not as sheep. ATB should hire Amanada to teach, Alberta-wide, all the tellers/managers on how to do exceptional service - coupled with a 300% pay raise and Maybach car for the road. ATB Hinton has a gem of a person working for them!”